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POSITION OVERVIEW
The Director, Quality Operations Management provides leadership in directing the quality management activities of NBME programs and functions to promote the establishment and refinement of the seven Quality principles - customer focus, leadership, engagement of people, process, continuous improvement, evidence-based decision making and relationship management. This role involves creating and communicating a comprehensive vision for Quality across the organization, will support the setting of strategic/operational goals and KPIs, and foster a proactive mindset in operational decision-making. The Director ensures effective communication across organizational units and with external stakeholders, mentors and supports team members in Quality management practices, and appropriately supports vendor relationship management. Additionally, the Director maintains institutional knowledge, and advises senior management in strategic/operational decision-making and long-range planning.
This role is primarily remote, requiring minimal onsite attendance except for quarterly change-of-pace days, which are mandatory for all employees in the organization. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remote, hybrid, or on-site. We're open to considering candidates within 50 miles of our office location in Philadelphia, PA.
Diversity, Equity, and Inclusion Statement
At NBME ®, we continue to innovate and improve how we fulfill the evolving needs of the health care community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. We also continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, workplace culture, products and services, the Philadelphia community and the broader medical education landscape.
RESPONSIBILITIES
QUALIFICATIONS
Skills and Abilities
Experience
Education
About NBME:
NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care. To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators. These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations.
We are committed to meeting the needs of educators and learners globally with assessment products and expert services such as NBME® Subject Examinations, Customized Assessment Services, Self-Assessments, the International Foundations of Medicine® Program and Item Writing Workshops. Together with the Federation of State Medical Boards, NBME develops and manages the United States Medical Licensing Examination®, which measures the ability to apply knowledge and skills that form the basis of safe and effective patient care. Our Competency-based Assessment unit is focused on new methods as well as the optimization of assessment in the workplace and education.
As a result of leadership in ongoing research, innovative measurement practices and the exploration of forward-thinking assessment modalities and improvements, NBME advances assessment science. Our grant and funding opportunities further support this dedication to medical education and assessment science. We help develop the next generation of assessment professionals through our Summer Psychometric Internship Program. Through the Stemmler Fund, Strategic Educators Enhancement Fund and Latin America Grants Program, researchers and educators can continue to improve the assessment of health care professionals around the world.
NBME views diversity, equity and inclusion (DEI) as foundational and enduring to our strategy and vision. We continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, culture, products and services, the Philadelphia community and the broader medical education landscape. Our commitment manifests in our hiring and staff development, recruitment for committees, grants programs, design and review of our assessments, and involvement in our local and national communities.
Learn more about NBME at NBME.org.
The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.
NBME is an equal opportunity employer as defined by the EEOC.
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Job Posted by ApplicantProFull Time
$182k-221k (estimate)
06/27/2024
07/10/2024