JOB SUMMARY

The housekeeper is responsible for all housekeeping operations for a large
resort property. Duties include clean and sanitary cottages to company
standards. Maintain positive relationships within the company.

ESSENTIAL RESPONSIBILITIES

• Clean cottages to company standards
• Replace dirty linens with clean/stain free linen
• Inspect and turn mattresses regularly
• Realign furniture and amenities according to prescribed layout
• Respond to guest queries and requests
• Deliver any requested housekeeping items to guest rooms
• Organize and restock chemical and amenity buckets at the end of
the shift
• Follow all company safety and security procedures
• Report any maintenance issues or safety hazards
• Observe and report damage of the cottages

REQUIREMENTS (Competencies, skills, attributes, experience, licenses, certifications, required)

• High school diploma or equivalent preferred
• Knowledge of cleaning and sanitation products, techniques and
methods
• Knowledge of cleaning sensitive materials
• Working knowledge of operating cleaning equipment
• Physical stamina and mobility including ability to reach, kneel and
bend
• Ability to lift, push and pull required load (usually about 30lbs)

PREFERRED competencies & qualifications

• Attention to detail
• Customer focus
• Reliability
• Listening skills
• Adaptability
• Planning and organizing
• Teamwork
• Integrity
• Honesty
• High energy level