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Job Overview:
The Nebraska Department of Health and Human Services Behavioral Health Division is currently seeking an Office of Consumer Affairs Administrator (OCA Administrator). This position is responsible for managing and developing the standards and practices associated with peer support, peer support credentialing, discipline, and educational requirements.
We recognize that our teammates bring tremendous value to the State of Nebraska and that their vital work helps fulfill our mission. We support our staff by offering fantastic benefits, training and development opportunities for personal and professional growth, and a positive, team-oriented atmosphere.
Minimum Qualifications: Bachelor’s degree with progressively responsible experience in programs related to health and human services that involve consumer related issues, resolution/monitoring/evaluating service delivery, and creative problem-solving.
Legal Requirements: In accordance with Nebraska Revised Statute 71-805: The program administrator for consumer affairs shall be a consumer or former consumer of behavioral health services and shall have specialized knowledge, experience, or expertise relating to consumer-directed behavioral health services, behavioral health delivery systems, and advocacy on behalf of consumers of behavioral health services and their families.
You have the passion; we have the opportunities – let’s make a difference for Nebraskans.
What we can offer you:
The OCA Administrator at the Nebraska Department of Health and Human Services (DHHS) Behavioral Health is responsible for advocating for the consumer viewpoint in formal and informal policy discussions among regional and state substance abuse, and mental health agency officials; serves on agency and interagency task forces and work groups; and provides comments on proposed regulations and rule changes.
Work Schedule:
Monday-Friday; 8:00 AM-5:00 PM
Hiring Rate:
$31.304
$32.870 after successful completion of probationary period.
Qualifications:
Minimum Qualifications: Bachelor’s degree with progressively responsible experience in programs related to health and human services that involve consumer related issues, resolution/monitoring/evaluating service delivery, and creative problem-solving.
Legal Requirements: In accordance with Nebraska Revised Statute 71-805: The program administrator for consumer affairs shall be a consumer or former consumer of behavioral health services and shall have specialized knowledge, experience, or expertise relating to consumer-directed behavioral health services, behavioral health delivery systems, and advocacy on behalf of consumers of behavioral health services and their families.
Preferred Qualifications:
Specialized knowledge, experience or expertise relating to consumer directed behavioral services; behavioral health delivery system specifically for consumers with the most disabling illnesses; advocacy on behalf of consumers of behavioral health services; national consumer issues; and mental illness and substance abuse.
Knowledge of: human relations, facilitation techniques, government operating procedures, budgeting and financing, and Department of Health and Human Services programs, the facilities, programs, organization, and operation of the Behavioral Health Services Division and the Behavioral Health Regions, other State agencies and private industry related to substance abuse, and mental health programs; State and federal laws regarding substance abuse, and mental health including confidentiality laws; Department of Health and Human Services rules and regulations, policies, and directives; regulations and court cases relevant to the delivery of behavioral health services at state regional and local levels; understands rural Nebraskan issues.
Ability to: communicate orally and in writing; role model successful substance abuse, mental health and/or gambling recovery in a positive, supportive way to consumers, elected officials, co-workers, professional staff, providers and the public, explain the concepts/goals of state behavioral health programming and the consumers roles in the partnership; research and develop viable recommendations to assist with emerging, promising, and best practices service system planning; analyze and diplomatically help resolve difficult and complex problems with consumers, providers, administrators, elected officials and the general public; evaluate administrative and service delivery functions for efficiency and effectiveness; persuade and advocate on behalf of consumers of substance abuse, and mental health services; interpret laws, regulations, and procedures.
Specialized knowledge, experience or expertise relating to consumer directed behavioral services; behavioral health delivery system specifically for consumers with the most disabling illnesses; advocacy on behalf of consumers of behavioral health services; national consumer issues; and mental illness and substance abuse.
Job Type: Full-time
Pay: From $31.30 per hour
Benefits:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$51k-67k (estimate)
06/17/2024
10/13/2024
ne.gov
Lincoln, WA
1,000 - 3,000