Are you looking for a place where your work makes a real impact? At Nebraska Owner's Insurance Agency, we're not just about policies—we're about people. We're expanding in North Platte, Nebraska, and looking for a Customer Service Assistant to help us keep things running smoothly.

Position Overview: As our new Customer Service Assistant, you'll be the go-to person in our North Platte office. We're looking for someone who thrives in a dynamic environment and brings a positive, can-do attitude to the team.

What You'll Do:

• Manage Daily Operations: You'll handle everything from scheduling appointments to answering calls, ensuring our office always delivers top-notch service.
• Customer Interaction: Address client inquiries, resolve issues, and ensure a pleasant experience for everyone who contacts or visits us.
• Data Accuracy: Enter and manage customer data with precision, ensuring all information is up-to-date and accurate.
• Support Sales: Assist in boosting sales through informed conversations and proactive customer engagement.

Who We're Looking For:

• Experienced: You have at least 2 years of experience in customer service, where direct interaction was key to your role.
• Communicator: You're effective at verbal and written communication, comfortable in various settings.
• Multitasker: You can prioritize and manage multiple tasks efficiently.
• Tech-Savvy: You're proficient with basic computer software and quick to learn new tools.
• Positive and Adaptable: You approach challenges with a positive outlook and adapt to changing situations.

Join Us: If you’re eager to start a fulfilling career with a team that values your contributions, apply for the Customer Service Assistant position at Nebraska Owner's Insurance Agency. We're excited to see how you can help us grow and succeed in North Platte!

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to Commute:

• North Platte, NE 69101 (Required)

Work Location: In person