Objectives of this Role Goal #1: service NECO’s existing customers, encouraging R900 upgrades & developing strategies for sustainable growth

• Complete in-person site visits to existing customers, solidifying relationships with key Utility leadership and serving as a valued partner to their operations team

• Provide basic training and technical support to existing customers on meter reading equipment and software

• Build brand loyalty - ensure the account does not become a target of NECO’s competitors by offering unrivaled service and personalized attention to Utility management and key operators

Goal #2: business development throughout the territory

• Complete in-person site visits to prospective customers, working closely with the Sales Manager to determine the appropriate frequency of visits & sales strategy

• Build a profile of each Utility in the territory – key decision makers, contact information, meter supplier, reading technology, age of products installed, political dynamics

• Become an expert on the competitor’s products – based on information acquired during site visits to prospective accounts, report on their strengths, weaknesses, price ranges, warranty, local service, etc.

• Be top-of-mind when the Utility is ready to evaluate other meter vendors and potentially make a switch

Daily and Monthly Responsibilities

Existing Accounts

• Complete in-person visits to designated existing customers in the Sales Territory

• Provide customers with sales quotes (as requested) and place product orders

• Facilitate the collection and return of non-working product under warranty

• Take support calls from existing customers – solving Tier 1 issues and facilitating communication cross-functionally to address more complex issues

• Be knowledgeable about the product – answer questions and emphasize the features and benefits to highlight how they solve customer problems

• Analyze the territory/market’s potential, track sales and status reports

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Keep abreast of best practices and promotional trends

Prospective Accounts

• Complete in-person visits as assigned by Sales Manager – ensuring that each prospect is contacted (at a minimum) every 6 weeks

• Establish, develop and maintain positive relationships with key leadership and operators within the target account

• Competitive intelligence – supply management with information on how competitors are performing within the target account, including product success/failure, pricing ranges, local service, warranty, etc. Required Skills and Qualifications

• 2 Years of sales experience, demonstrating growth and product expertise

• Customer service skills to listen to the concerns of a customer and be able to address their needs

• Interpersonal skills to work with a wide variety of people each day, build relationships and network

• Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale

• Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers

• Physical endurance, as TMs may need to be on their feet for long hours, spend a lot of time driving between locations and carry heavy products

• Have a deep understanding of the sales process and dynamics, both operational and political, within the account

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including word, excel, and outlook.

Preferred Qualifications

• Bachelor’s degree in business, sales, marketing or related field.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Uncapped commission

Schedule:

• 8 hour shift
• Day shift

Travel requirement:

• Travel

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Lexington, KY: Relocate before starting work (Required)

Work Location: On the road