7 IT Support Specialist - Remote Jobs in New York, NY
neeeon is Hiring a Remote IT Support Specialist - Remote
With our extensive experience in software development, we've pioneered open-source products that help development teams build better software. We work closely with our clients to continuously evolve their tech and adopt an adaptive mindset to achieve their business goals.
We’re expanding and adding exciting new services for our clients. We're looking for talented individuals to join us and make a difference. Come be part of a team where your ideas and skills will drive innovation and growth.
About The RoleWe are currently seeking an IT Support Technician to join our team. As an IT Support Technician, you will play a key role in providing technical assistance and support to our organization's employees. This position offers an excellent opportunity to utilize your technical skills to resolve hardware, software, and network issues and ensure smooth IT operations.
Day-to-day responsibilities
- Providing technical support to employees via in-person, phone, or remote assistance.
- Installing, configuring, and troubleshooting hardware and software systems.
- Diagnosing and resolving technical issues related to desktops, laptops, printers, and mobile devices.
- Assisting in the setup and configuration of user accounts and access permissions.
- Performing routine maintenance tasks such as software updates, patches, and system backups.
- Documenting support activities, solutions, and resolutions in the ticketing system.
- Collaborating with the IT team to identify recurring issues and implement proactive solutions.
- Associate or bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- Strong technical skills with knowledge of Windows and/or macOS operating systems.
- Experience with troubleshooting hardware, software, and network issues.
- Excellent communication and interpersonal skills with a customer-focused approach.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Familiarity with ITIL framework and best practices is a plus.
- Previous experience in IT support or helpdesk roles is preferred.
- 401k Retirement Plan: Secure your future with our comprehensive 401k retirement plan.
- Insurance Coverage: Enjoy peace of mind with our comprehensive health, dental, and vision insurance plans.
- Remote-First Environment: Embrace flexibility with our remote-first policy, allowing you to work from anywhere.
- Extra Days Off: Recharge and rejuvenate with additional days off to pursue your passions and spend time with loved ones.
- Parental Leave: Support your growing family with generous parental leave options.
- Gym and Yoga Membership Reimbursement: Prioritize your well-being with reimbursement for gym and yoga memberships.
- Semi-Annual Company Retreat: Connect with colleagues and recharge at our exciting semi-annual company retreats, fostering team spirit and innovation.
Job Summary
Full Time
$80k-99k (estimate)
07/04/2024
08/01/2024
The job skills required for IT Support Specialist - Remote include Computer Science, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist - Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist - Remote positions, which can be used as a reference in future career path planning. As an IT Support Specialist - Remote, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist - Remote. You can explore the career advancement for an IT Support Specialist - Remote below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
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