71 Case Manager Jobs in Queens, NY
Neighborhood Association for Inter-Cultural Affairs is Hiring a Case Manager Near Queens, NY
Reporting to: Senior Case Manager and Case Manager Supervisor
FLSA Status: Non-Exempt
SummaryWe are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision.
ResponsibilitiesThe Case Manager's role encompasses, but is not limited to:
- Conducting initial intake assessments and promptly addressing critical needs.
- Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals.
- Orienting clients to the shelter program, its requirements, and potential consequences.
- Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services.
- Assisting non-working clients in accessing Public Assistance.
- Completing psycho-social assessments within the first 30 days of intake.
- Monitoring and tracking client progress.
- Empowering clients to actively participate in their own planning and goal setting.
- Conducting regular meetings with clients (weekly/bi-weekly or as needed).
- Referring clients for job development opportunities if appropriate.
- Connecting clients with suitable resources to help them achieve their goals.
- Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency.
- Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality.
- Reporting critical incidents immediately to the Site Director/Director of Social Services.
- Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing.
- Treating all clients, visitors, and employees with kindness, respect, and dignity.
- Serving as an advocate for clients when necessary.
- Providing periodic case management and counseling, extending one year beyond the client's departure.
- Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals.
- Escorting clients to housing viewings, DHS or HRA appointments as required.
- Facilitating suitable housing placements for clients.
- Ensuring that case notes are completed within 24 hours after client meetings.
- Offering support as a substitute for other staff when needed.
- Performing general clerical duties.
- Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience.
- Associate degree in human services or a related field with a minimum of 4 years of direct social service experience.
- High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience.
- Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality.
- Proficiency in navigating community resources.
- Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening.
- Capacity to remain composed in crisis situations.
- Demonstrated ability to collaborate effectively with diverse groups.
- Proven capability to manage multiple tasks efficiently under pressure.
- Outstanding organizational skills, attention to detail, and efficiency.
- Possessing maturity, integrity, and sound judgment.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift to 5 pounds at times.
- Must be able to access and navigate each department at the organization’s facilities.
- Ability to climb stairs.
Job Summary
Part Time
$92k-111k (estimate)
06/24/2024
07/21/2024
naicany.org
BRONX, NY
50 - 100
1974
$5M - $10M
Related Companies
About Neighborhood Association for Inter-Cultural Affairs
The Neighborhood Association for Inter-Cultural Affairs, Inc., (NAICA) is a non-for-profit corporation established under Internal Revenue Code 501(c)(3) which has been providing housing intervention and assistance services to residents of the Bronx since 1974. NAICA's mission is to provide culturally & linguistically appropriate, families/individuals-centered housing, legal, and social support services that promote self-sufficiency and improve the quality of life for individuals and families in the Bronx.
The job skills required for Case Manager include Case Management, Coordination, Social Work, Problem Solving, Support Services, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Case Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Case Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Case Manager positions, which can be used as a reference in future career path planning. As a Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Case Manager. You can explore the career advancement for a Case Manager below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
