Neighborhood Association is Hiring a Residential Aide - Tier 1 Near Bronx, NY
Job Title: Residential Aide Tier 1 Reports to: Shift Supervisor FLSA Status: Non-Exempt Summary: We are seeking a dedicated Residential Aide to ensure the safety, security, and well-being of both staff and clients at our work site. The Residential Aide will play a crucial role in maintaining a secure environment by enforcing house rules and operational procedures. Responsibilities: The Residential Aide will be responsible for, but not limited to:
Diligently monitor clients, units, dorms, and facility to ensure the safety and security of each resident.
Enforce shelter policies and follow staff policies and procedures.
Perform essential administrative tasks, including maintaining detailed communication logs, documenting resident activities, behaviors, and engagement.
Provide assistance to clients, addressing questions, and promptly resolving any arising issues.
Thoroughly inspect all items entering the facility to guarantee the safety of clients and staff.
Monitor video footage of common areas such as hallways, staircases, and lounges.
Strictly adhere to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
Conduct regular hourly rounds of the facility.
Report any immediate safety hazards promptly to appropriate supervisory or maintenance personnel.
Collaborate with security personnel to ensure the safety of both staff and residents in the program.
Prepare units for vacancies, including emptying, cleaning, and properly tagging client belongings when necessary.
Document all incident details, participants, actions taken, and outcomes accurately.
Flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.
Professional & Personal Qualifications:
High School Diploma/GED.
NYS Security License preferred.
F-02 Certificate of Fitness.
CPR/Basic First Aid certification.
Food handler certificate NYC/NYS.
Ability to establish and maintain professional boundaries when working with residents.
Prior experience in a residential facility is advantageous.
Knowledge of HIPAA guidelines and standards.
Exceptional written and verbal communication skills.
Strong problem-solving and analytical abilities.
Commitment to excellence and high standards.
Demonstrated good judgment with the ability to make timely and sound decisions.
Proficiency in assessing emergency situations and responding effectively.