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Patient Service Representative
$39k-53k (estimate)
Full Time | Social & Legal Services 3 Months Ago
Save

Neighborhood Health Center - WNY is Hiring a Patient Service Representative Near Buffalo, NY

Job Details
DescriptionAt Neighborhood Health Center, you’ll find a kind and rewarding workplace with a fulfilling mission of providing impactful healthcare while striving for health equity. Neighborhood is the largest and longest serving Federally Qualified Health Center (FQHC) in Western New York. Together, we provide high quality care to diverse individuals and families, regardless of ability to pay.
Responsibilities
  • Assists in open and closing procedures for organization.
  • Prints daily appointment schedules.
  • Assists with and independently print all Front Desk reports including but not limited to recall, no-show and bumped reports in a timely manner.
  • Assists in ensuring appointments are confirmed.
  • Confirms appointment times, location and provider during the registration process.
  • Assures patients are acknowledged timely and delays are communicated to Front Desk Lead.
  • Verifies patient information and correction in the computer system.
  • Revises patient documentations and forms during the registration process.
  • Adheres to all appointment notes and expire if applicable.
  • Verifies insurance through including, but not limited to, epaces, heathenet, healthplex
  • Appropriately inputs all insurance information including active/expired dates.
  • Appropriately sends patient messages.
  • Assists patients in filling out required forms.
  • Collects all co-payments including sliding fee scale nominal fee.
  • Adheres to cash handling policy.
Hourly rate: $16.50-$17.50 an hour (based on a full-time, 40 hour work week)Requirements
  • High School diploma or equivalent.
  • Medical office experience or medical terminology knowledge preferred but not required
  • Allscripts PM and EHR knowledge preferred but not required
  • Must be able to read, write and speak the English language. A second language of Spanish is preferred.
  • Friendly demeanor
  • Strong attention to detail
  • Commitment to superior customer service
  • Ability to thrive in a high energy work environment
  • Comfortable learning new software and computer systems
  • Be available to work Monday thru Friday from 7:45 am to 8pm
WHY NHC?There are many fantastic benefits to a career at Neighborhood. We offer a kind, diverse, team-based work environment with competitive compensation and potential bonus, as well as comprehensive benefits, including medical, dental, life insurance, 403b match, health savings accounts, generous paid time off and loan forgiveness, if applicable.
Neighborhood Health Center is an equal opportunity employer that is committed to the practice of equity and inclusion.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$39k-53k (estimate)

POST DATE

03/11/2023

EXPIRATION DATE

07/12/2024

WEBSITE

nhcwny.org

HEADQUARTERS

PORTLAND, OR

SIZE

100 - 200

FOUNDED

1987

CEO

JERI WEEKS

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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About Neighborhood Health Center - WNY

Unlike a traditional doctors office, Neighborhood Health Center provides both primary and integrated care services under one roof, including: Internal/Family Medicine; OB-GYN; Pediatrics; Dentistry; Behavioral Health; Nutritional Counseling; Substance Use Treatment; Walk-In Pregnancy Tests and Pharmacy Services to ensure complete head-to-toe care.

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Neighborhood Health Center - WNY
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Neighborhood Health Center - WNY
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Neighborhood Health Center - WNY
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$120k-165k (estimate)
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The job skills required for Patient Service Representative include Customer Service, Scheduling, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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