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Practice Manager
$120k-165k (estimate)
Full Time | Social & Legal Services 2 Weeks Ago
Save

Neighborhood Health Center - WNY is Hiring a Practice Manager Near Buffalo, NY

Job Details
DescriptionAt Neighborhood Health Center, you’ll find a kind and rewarding workplace with a fulfilling mission of providing impactful healthcare while striving for health equity. Neighborhood is the largest and longest serving Federally Qualified Health Center (FQHC) in Western New York. Together, we provide high quality care to diverse individuals and families, regardless of ability to pay.
  • Site leader in providing timely patient access and practice flow
  • Delivers patient satisfaction
  • Supports the establishment and optimization of the day-to-day operations of the site with consistency between sites and assures the smooth flow of the day. The internal leads are responsible for delivering services and works directly with the Practice Manager.
  • Provides supervision of the Front Desk staff at the site and other operations staff when needed.
  • Maintains a visible physical presence in the public and clinical areas during open hours and assures training and coordination of coverage by other managers who act as MOD.
  • Functions as the site Manager On Duty (MOD), able to complete all the tasks of MOD, train new managers to the role of MOD and support assignments of monthly coverage calendar for MOD.
  • Responsible for timely initiation and thorough completion of all patient complaints and incident reports for the site including handling of patient complaints, incident reports and de-escalation of concerning situations. Assures that remediation measures, when necessary, have been completed.
  • Assures smooth daily opening and closing of the site with considerations for holidays, site events, weather, sick calls, etc.
  • Develops and maintains knowledge of New York State Article 28 regulations and Federally Qualified Health Center (FQHC) standards.
  • Holds staff accountable for compassionate and professional interactions with patients, including providing support and feedback where needed to assure the day runs well.
  • Becomes a super-user of the EHR and practice management software.
  • Oversees general upkeep of all areas around the organization and personal safety of staff.
Requirements
  • Bachelor’s degree, Master’s degree preferred.
  • Clinical experience, including RN degree, preferred.
  • FQHC or health experience.
  • 3-5 years of supervisory experience
  • Must function independently, have flexibility, personal integrity and the ability to work effectively with patients, personnel, and support agencies
  • Ability to relate to patients of all ages and life situations in a supportive and constructive, as well as professional, manner
  • Exceptional attention to detail and follow-through
  • Superb organizational skills
  • Strong influencing skills
  • Self-starter with the ability to work proactively and take initiative
  • Results-oriented; creative and persistent in accomplishing tasks
  • Highly responsive, timely, accurate and thorough in follow-up and follow-through
  • Highly flexible, positive and results-oriented attitude
  • Excellent in managing shifting priorities and timelines
  • Outstanding project and time-management skills
  • Excellent oral and written communication skills
  • Strong ability to diplomatically and effectively manage interactions with individuals at all levels and job functions, both inside and outside the organization
  • Excellent judgment and discretion
  • Must be resilient
Compensation: $60,000 - $67,000 annual salary (based on a full-time, 40 hour work week)
Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components.Why Neighborhood?There are many fantastic benefits to a career at Neighborhood. We offer a kind, diverse, team-based work environment with competitive compensation and potential bonus, as well as comprehensive benefits, including medical, dental, life insurance, 403b match, health savings accounts, generous paid time off and loan forgiveness, if applicable.
Neighborhood Health Center is an equal opportunity employer that is committed to the practice of equity and inclusion.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$120k-165k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

07/06/2024

WEBSITE

nhcwny.org

HEADQUARTERS

PORTLAND, OR

SIZE

100 - 200

FOUNDED

1987

CEO

JERI WEEKS

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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About Neighborhood Health Center - WNY

Unlike a traditional doctors office, Neighborhood Health Center provides both primary and integrated care services under one roof, including: Internal/Family Medicine; OB-GYN; Pediatrics; Dentistry; Behavioral Health; Nutritional Counseling; Substance Use Treatment; Walk-In Pregnancy Tests and Pharmacy Services to ensure complete head-to-toe care.

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Neighborhood Health Center - WNY
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Neighborhood Health Center - WNY
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Neighborhood Health Center - WNY
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The job skills required for Practice Manager include Initiative, Practice Management, Patient Satisfaction, Written Communication, Organizational Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Practice Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Practice Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Practice Manager positions, which can be used as a reference in future career path planning. As a Practice Manager, it can be promoted into senior positions as a Chief Operating Officer - Physician Practice that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Practice Manager. You can explore the career advancement for a Practice Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Practice Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Practice Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Practice Manager job description and responsibilities

A practice manager oversees the various aspects of a medical office.

02/10/2022: Harrisburg, PA

Practice managers also make sure that all of the legal obligations for the medical office are met.

01/02/2022: Bradenton, FL

Researched practice area and arranged office locations according to necessity for patient care and proximity to hospital locations.

01/26/2022: Fort Worth, TX

Practice Managers essentially manage the front office.

02/12/2022: Des Moines, IA

Schedule time with the practice nurses.

12/21/2021: Grand Rapids, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Practice Manager jobs

Keep team communication lines open.

12/30/2021: Vineland, NJ

Find easier ways to communicate with patients.

01/02/2022: Pueblo, CO

Develop a procedure for handling client complaints.

12/31/2021: Portsmouth, OH

Medical practice managers face unique challenges, and a good one requires the right combination of experience, education, and common sense.

02/26/2022: Saint Paul, MN

A Practice Manager that understands how to attract and retain talented people will be an enormous asset.

01/18/2022: Albany, GA

Step 3: View the best colleges and universities for Practice Manager.

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