Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. 
Your Role
The Analyst, Customer Analytics position will provide data driven diagnostic insight into customer behavior to help guide decision making. These insights will be used in understanding complex data relationships and creating useful data driven-based assets that help drive revenue and customer engagement.
This position will support analytic needs across all Neiman Marcus Group brands, divisions and selling channels with a key focus on Bergdorf Goodman.

• Perform actionable diagnostic analysis on customer attribute and online/offline behavior data to produce quality insights, drive business strategies and maximize organizational efficiencies
• Query, manipulate and transform data from multiple sources to produce a comprehensive view of customer behavior across all selling (online/offline) and marketing channels
• Develop analytically sound approaches to answering business questions while demonstrating resourcefulness in obtaining and cleansing data when comprehensive information is not available
• Partner with internal and external stakeholders to ensure that behavioral analytics and insights are embedded in decision making
• Concisely explain insights coming from complex data analyses through effective verbal/written communication
• Create impactful visual representations of analytic insights and concise summaries of analytic methodologies that resonate with stakeholders
• Develop and/or implement various types of analytic constructs and segmentation strategies with a targeted result of increasing revenue and profitability
• Provide analytic support (code documentation, data transformations, algorithms, etc.) to IT to implement analytic insights and recommendations into automated business processes
• Partner with business stakeholders to define relevant, value accretive business questions and requests

What You Bring

• Bachelor’s degree in a quantitative discipline (Statistics, Applied Mathematics, Marketing, etc) or sufficient on the job use of related skills. Master’s degree is a plus
• 1-2 years of experience in a Customer Insights, Market Research or Business Analysis role
• Extensive experience analyzing customer attribute and behavioral (transaction, web browsing, marketing channel interaction) data
• Extensive experience with SQL required. Python is a plus

• Experience with Tableau, Snowflake, Adobe Analytics is a plus
• Experience with developing and using customer segmentation models and lifetime value constructs is a plus

Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus GroupAs one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Additional Information

• Posting Date: Jul 29, 2024
• Overtime Status: Exempt
• Minimum Pay Range $: 70000
• Maximum Pay Range $: 85000