Business content:

●Data input/output/update task assistance (Customer PO/Vendor PO/Purchasing/Sales IV)

*Requires someone with experience in data input/output using the system.

* Data update and confirmation/communication of Excel log sheet

●Import cargo tracking and cross-board schedule management

*Tracing the schedule from container shipment to warehouse arrival

●Distribution and management of import documents (to Broker/warehouse)

●Assist with customer delivery date management

●Assist with AR (remaining sales) collection work

Additional job details:

●overview:

*The temporary employee is responsible for suggesting possible solutions and providing follow-up as needed.

*Temporary employees may be responsible for inbound, outbound, or both.

●Job responsibilities:

*Contact customers to answer inquiries and notify them of investigation results and planned adjustments.

*Unresolved customer inquiries will be coordinated with the designated department for further investigation.

*Record customer interactions and transactions, record details of inquiries, comments and actions taken.

* Obtain and investigate all relevant information to assess legitimacy and identify possible causes.

●Skills

*Verbal and written communication skills, attention to detail, customer service skills, and interpersonal skills.

*Ability to work independently and manage time.

*Ability to accurately document and record customer/client information.

*Experience using computer applications such as Microsoft Word, Excel, and PowerPoint. (Tsuyo talent is especially needed for Excel)

●Education/Experience:

*High school diploma or GED required.

*Several years of import/export related experience required.

*Quality-related experience is a plus. (Know quality-related words, etc.)

●language

*English/Japanese (Spanish is best)

Job Type: Contract

Pay: $21.45 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Tsuyo for excel: 1 year (Required)
• Import and Export operations: 1 year (Required)
• Sales: 1 year (Required)

Ability to Commute:

• San Diego, CA 92108 (Required)

Ability to Relocate:

• San Diego, CA 92108: Relocate before starting work (Required)

Work Location: In person