GENERAL PURPOSE
Responsible for the processing and payment of worksite employees' withholding orders (garnishment orders and writs). Responds to and resolves client and worksite employee withholding order questions and concerns.
Specific Responsibilities
Duties are listed based on the estimated % of time. Other responsibilities may be assigned.
Responsibilities
•Responsible for review, interpretation, administration, and payment of wage withholding orders (garnishments and writs) received by PEO.
•Monitors amounts withheld from worksite employees, verifies for accuracy, and provides instructions to payroll specialists to ensure that correct garnishment amounts are processed and paid.
•Monitors garnishment payment transmissions to agencies to ensure accuracy and timeliness.
•Researches and resolves withholding order payment discrepancies on behalf of agencies and worksite employees.
•Notifies agencies of worksite employee employment status when a garnishment or writ is received.
•Responds to client, employee, and agency withholding order inquiries in a timely fashion.
•Negotiates with agencies to recover garnishment overpayments on behalf of PEO.
•Coordinates with PEO Accounting to resolve outstanding garnishment reconciliation items within established timelines.
•Coordinates with *** Legal department to ensure proper interpretation of all garnishment interrogatories.
•Produces weekly, monthly, and on-demand withholding order reports for PEO Payroll Operations management.
•Maintains archive of garnishment files to facilitate future research.
•Completes and submits employment verifications on behalf of the client.
Live the *** Values
•Act with uncompromising integrity.
•Provide outstanding service and build trusted relationships.
•Drive innovation in our products and services and continually improve our processes.
•Work in partnership and support each other.
•Be personally accountable and deliver on commitments.
•Treat each other with respect and dignity.
REQUIREMENTS
H.S. Diploma
Customer service and Microsoft product (Excel, Word, and Access)
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.