Description:
Level II: 3-5 years of experience. The Site IT Support job family forms the Site IT Support track within the IT function. They also provide pro-active monitoring of on-site computer systems.
Key Responsibilities:

• Onsite Technology Support provides in-person assistance to employee end users including:
• Responds to telephone calls, emails, and personnel requests for technical support.
• Provide support to end users on a variety of issues. Identifies, researches, and resolves technical
• problems.
• Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN
• and voice network
• Diagnosing problem source through discussions with users and coordinating with internal IT
• organization support and operations groups and/or with vendors to resolve problems
• Acquiring, installing, and upgrading PC components and software and planning for/responding to
• service outages and other problems
• Training users on use of new technology and software
• Performs pro-active monitoring of PPG's computer systems through appropriate tools.
• Documents, tracks, and monitors problems to ensure timely resolutions.
• Participates in various IT projects working with internal and external teams.
• Support a small Site(s) within country – oversight of up to 200 IT end users, no direct reports

PRO113
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Benefits:
Employee Referral Program, Paid Holidays, Paid sick days, Parking , Performance bonus, Vacation/paid time off

About the Company:
Nesco Resource, LLC

Companies need talent. You want job opportunities.

That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

When you need to find a job, we're your partner.

Company Size:
10,000 employees or more

Industry:
Staffing/Employment Agencies

Founded:
1956

Website:
https://nescoresource.com/