We are seeking a highly motivated and customer-oriented Automotive Service Advisor to join our team. The ideal candidate will have a passion for automobiles and excellent communication skills to effectively assist customers with their automotive service needs. A passion for providing excellent customer service will help you accell in this career!

Responsibilities:

Greet customers and assist them in scheduling service appointments

Listen to customers' concerns and accurately document their vehicle's symptoms and maintenance history

Provide recommendations for necessary repairs and maintenance based on manufacturer guidelines and dealership standards

Communicate effectively with technicians to ensure repairs are completed efficiently and accurately

Estimate costs for repairs and obtain necessary authorizations from customers

Keep customers informed of the status of their vehicles throughout the repair process

Maintain a clean and organized work area

Requirements:

Previous experience as an automotive service advisor preferred

Strong communication and interpersonal skills

Knowledge of automotive systems and maintenance requirements

Ability to multitask and prioritize in a fast-paced environment

Proficiency with computer software and automotive diagnostic tools

Commitment to providing excellent customer service

Valid driver's license and clean driving record

Benefits: Employer sponsored health insurance, paid time off, and retirement are just a few of the great benefits you’ll receive.

For a confidential interview call or text Craig Ness 608-393-5570

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift
• No nights

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Lodi, WI 53555 (Required)

Work Location: In person