Job Title : Facilities Coordinator (10902-1)

Location : Allston, MA

Duration : 7 Months (Contract to hire)

Shift : M-F : 7AM-4PM

Overtime : Yes-as needed / weekends included

Description -

About the role : In this role, you'll provide the client and the contract customer service and comprehensive administrative services.

• To be successful in the role, the Contract Support professional must understand the contract scope. Should understand internal and client procedures, processes, and systems;
• and must operate those to the required standards. Serve as a systems champion to ensure accurate and high quality, high-touch, managing reports;

sharing standard processes and innovations; and maintaining billing, handling debt and revenue management to ensure performance within contractual terms.

What you’ll do :

• Build and review management reports, such as : profit and loss (P&L), work in progress (WIP), Debt, Open Purchase Orders (OPOs) & Invoice Pools.
• Coordinate the billing application, margin calculations, invoicing and client submission.
• Support management’s efforts to implement cost-saving opportunities, ensuring customer and GWS financial savings targets are improved.
• Compile data for the monthly Contract Review to ensure compliance with Sarbanes Oxley (SOX). And support the preparation and delivery of said review and Business Unit Review materials.
• Builds work orders and assigns work orders to multiple technicians, subcontractors, and vendors.
• Communicates work orders to technicians and assists management in resolving problems.
• Maintain any / all activities that will provide outstanding client and vendor relationships, ensuring success in : improved buying and use of preferred suppliers, conducting supplier surveys on MySupplier and / or other systems, a compilation of the Customer Monthly Management Report, compilation and reporting from the work management systems, and supporting the coordination of sub-contractor files and statutory compliance.

Must Haves :

• High School Diploma / GED required, with 2-4 years of experience in contract management, client care at financial institutions
• Experience with CMMS systems (ServiceInsight, Service Channel). CMMS Planning, Scheduling and MRO management experience required.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and / or supervisors.

Nice To Have :

• MAXIMO experience

Last updated : 2024-05-22