3 Field Engineer 4 Jobs in Wilmington, MA
Netpace Inc. is Hiring a Field Engineer 4 Near Wilmington, MA
End Client: ***/Dell - Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!
Minimum Pay Rate: ***-***
- BILL RATE: ***-34.00 (BILL RATE MUST BE ON TOP OF ALL RESUMES OR WILL BE REJECTED)
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Positions: 2
Fed Ex Address: 10 Cornell Place, Wilmington, MA 01887
Weekly Mileage: 250-350 per week
Vaccination Requirement: Vaccine is NOT required
Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard *** mileage.
Prescreen Questions: MUST HAVE ON TOP OF EVERY RESUME
- How many years of Computer Hardware Repair Field experience do you have?
- Within the last 2 years how many Motherboards have you replaced?
- Within the last 2 years how many LCDs have you replaced?
- How many years of experience do you have diagnosing Dell laptops and PCs?
- Are you A Certified? (A certification is required by the client. Selected candidates who do not already have their A certification will have 90 days after their start date to become certified, or be subject to termination.)
- Have you ever worked for ***? If yes, please provide the dates and reason for leaving, with the managers name.
Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
You will also perform other non-troubleshooting duties.
Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
ResponsibilitiesPLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
Complex desktop and laptop break fix work
Whole unit replacement
Simple desktop printer fixes
Load software with a script
General Job InformationCandidate will be taking PC hardware break fix calls at various locations.
Must have reliable transportation.
Must be able to pass drug and background screening.
Must be able to complete required product training.
Required SkillsDELL Desktop PC,
Install/Support, Expert
A Certification
Screening RequirementsMust be able to pass drug and background screening.
Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!!
DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected!
General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION
Full Legal Name (name that appears in drivers license)
Are you eligible to work in the US?
What is your zip code of residence?
Do you have a working printer at home?
Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers?
This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with?
Have you ever worked for ***? If yes, please provide the dates and reason for leaving.
If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.)
Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.)
Do you have a reliable computer and a high-speed internet connection at home that you can use for work?
The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code?
Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Do you agree to complete the dell certifications before you start working?
Job Summary
Full Time
Business Services
$68k-83k (estimate)
05/31/2024
07/24/2024
netpace.com
SAN RAMON, CA
50 - 100
1996
Private
OMAR KHAN
$10M - $50M
Business Services
Related Companies
About Netpace Inc.
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions.
The job skills required for Field Engineer 4 include Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Engineer 4. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Engineer 4. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Engineer 4 positions, which can be used as a reference in future career path planning. As a Field Engineer 4, it can be promoted into senior positions as a Field Service Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Engineer 4. You can explore the career advancement for a Field Engineer 4 below and select your interested title to get hiring information.
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