17 Senior AWS Connect Engineer/Developer Jobs in Woodlawn, MD
SORT BY
C
S
S
N
Z
i
i
A
T
S
M
S
S
N
S
S
Z
Senior AWS Connect Engineer/Developer
$108k-133k (estimate)
Full Time | IT Outsourcing & Consulting
1 Month Ago
NetVision Resources Inc. is Hiring a Senior AWS Connect Engineer/Developer Near Woodlawn, MD
Position Description
- Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes.
- Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications.
- Support and enhance existing processes based on new requirements or upgrades.
- Facilitate requirements gathering, review and document requirements.
- Design and develop solutions within the ServiceNow environment.
- 7 years of experience working with large enterprise framework
- 7 years of hands-on experience working with AWS Cloud platform
- 3 years of hands-on experience working with Amazon Connect
- 3 years of experience using Node.js, Python or Java for development
- 3 years of experience in designing call routing & messaging
- Excellent interpersonal and communication skills
- Knowledge or experience with CCaaS with Artificial Intelligence (AI) strategies and solutions.
- Knowledge and experience with integrating Pega workflows with CCaaS.
- Knowledge and experience with building reports and dashboards preferably with Tableau.
- Solid AWS Cloud and AWS Connect Developer experience.
- Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat.
- Experience with process flow documentation creation.
- Strong verbal and written communication skills.
- Adept at working independently, but also in a team environment.
- Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment.
- Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems.
- Prior Federal government experience.
- Self-starter, highly motivated individual who adapts to a dynamic work environment.
- Strong attention to detail with an ability to operate effectively across multiple priorities.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$108k-133k (estimate)
POST DATE
06/01/2024
EXPIRATION DATE
11/10/2024
WEBSITE
netvisionresources.com
HEADQUARTERS
OAK HILL, VA
SIZE
50 - 100
FOUNDED
1999
CEO
SRINIVAS MANKALA
REVENUE
$10M - $50M
INDUSTRY
IT Outsourcing & Consulting
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
