Customer Service Specialist

What we offer:

• Highly competitive base salary

• Year end Bonus

• A fun and relaxed company culture

• Medical, Dental, Vision Insurance

• Company paid life Insurance

• 401K retirement plan

• PTO & paid holidays

• Company parties & Teambuilders

• Catered Company lunches

• No overtime or weekends

• Onsite training provided

What are we looking for?

As a growing company, we are looking to add a Customer Service Specialist to join our team! This person will ensure that each job is produced efficiently and to the customer’s specifications.

‘Day in the life’:

• Enter Customer Orders

• Answer Customer Calls and handle any customer issues in a timely manner

• Run inventory reports, analyze numbers and write tickets for stock products

• Manage collections accounts

• Assist accounting with entering deposits for checking and savings accounts

• Enter customer information into the CRM system

• Manage multiple email accounts on daily basis

• Assist purchasing department with ordering supplies

• Maintain meeting minutes for weekly Customer Service Meetings

• Work with production to conduct bi-weekly stock inventory counts

• Assist sales and marketing team with any projects needed

Is this you?

· Ability to facilitate communication between customers, Sales Reps and production personnel while work is in process.

· Can juggle many tasks and modify plans as requirements change.

· Initiates and maintains good organization of records and information.

What do we require?

Bachelor’s Degree College and / or equivalent experience in industry with a strong emphasis on communication skills, sales and service.