We are seeking a dedicated and customer-focused Remote Travel Coordinator to join our team. As a Remote Travel Coordinator, you will play a key role in assisting clients in planning and booking their dream vacations.

Your in-depth knowledge of destinations, attention to detail, and excellent customer service skills will be essential in creating memorable and stress-free travel experiences for our clients.

Destination Expertise : Stay up-to-date with travel trends, destination information, and local attractions, providing clients with expert advice and recommendations.

Vacation Planning : Create customized vacation itineraries that cater to the unique needs and desires of each client, including flights, accommodations, activities, and more.

Quoting and Pricing : Prepare accurate and transparent price quotes for vacation packages, ensuring clients receive value for their money.

Booking Management : Secure reservations for flights, hotels, tours, car rentals, and other vacation-related services, confirming booking details and processing payments.

Documentation : Assist clients with travel documentation, including passports, visas, and travel insurance, as needed. Customer Service : Provide exceptional post-sales support, addressing any questions, concerns, or issues that may arise before, during, or after clients' vacations.

Up-selling : Identify opportunities to enhance clients' vacations with upgrades, special packages, or additional services.

Promotion and Sales : Promote vacation packages, special offers, and loyalty programs to increase bookings and customer retention.

Requirements Proven working experience is preferred but not required Proficiency in English knowledge of additional languages is an advantage Exemplary sales skills and customer oriented approach Well versed in various areas of travel (domestic / international, business / holidays, group / individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crises Candidates with personal travel experience will be preferred Benefits Flexible schedule Training provided Travel discounts and perks Free trips from suppliers based on productivity Free trips from suppliers based on training program completion Powered by JazzHR

Last updated : 2024-06-17