Manager-Section 8

The Manager, Section 8 will provide very-low-income families with rental assistance in safe, decent, and sanitary single or mulit-family units. The Manager, Section 8 provides leadership and direction to this department and direction to the Occupancy Specialists that report to them

The Essential Functions of this role include:

• Manages, coaches and develops the Occupancy Specdialists that communicate with families regarding eligibility and occupancy.
• Ensures regulatory compliance with regard to all Section 8 processes, including proper documentation, eligibility processes and voucher issuance.
• Manages applicant briefings. Ensures adequate and correct information is collected to determine applicant and tenant rental assistance amounts.
• Trains and oversees Cooupancy Specialists in counseling applicants on vouchers and rent affordability.
• Collects RFTA's and ensures applicant TFC is 40% or less and unit is rent reasonable. Schedules inspection and prepares file for inspection.
• Arranges for contract and lease completion with landlord and tenant after passed inspection for new admissions and moves.
• Ensures tenant files are maintained and updated as needed.
• Schedules annual recertifications as well as redetermining tenant eligibility and rental assistance.
• Completes interim redeterminations upon changes in family composition and income.
• Monitors possible violations at the properties and advises property owners and tenants of time allowed for correcting deficiencies. Drafts and sends all realted correspondence.
• Provides new landlord packets and reviews all requirements.
• Maintains the Housing Assistance Payment Register and monthly initialization.
• Explains requirements of housing standards ordinance to property owners, building contractors and other interested parties.
• Updates program handbooks and manuals.
• Other duties as assigned.

Qualified applicants will have the following knowledge, skills and abilities:

• Associate's degree or equivalent from a two-year college or technical school. Three to five years of related experience or training may be substituted. An equivalent combination of education and experience will be acceptable.
• Must be customer service oriented and respond promptly to requests and questions.
• Certification in HCV Specialist, HCU Manager and/or Nspire is a plus.
• Previously supervisory experience is preferred.
• Ability to read and comprehend instructions, write short corresondence and memos.
• Must be diversity and inclusion-oriented and show respect and sensitivity for cultural differences.
• Ability to effectively presentinformation in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram forms.
• Providiency in Microsoft Office products (Word, Excel) and familiarity with accounting software (i.e. WinTen 2 ).
• Must maintain a valid driver's license and be insurable under fleet vehicle insurance.