45 Customer support representative Jobs in Alexandria, VA
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New Arlington Sales Firm is Hiring a Customer support representative Near Alexandria, VA
We need an entry-level Customer Support Representative! to join their team on a full-time basis. The primary responsibilities of this role include leading the division, managing and supervising all aspects of an Outreach Program, and the client relationship, as well as growing the agency with new business.
The successful candidate will demonstrate expertise in communications, and the ability to think one step ahead of clients to exceed needs.
Customer Support Representative Responsibilities :
- Manage the execution of community support and marketing programs as well as assume direct responsibility for the quality of work
- Anticipate clients' strategic needs, both long and short term
- Plan and run strategic client meetings
- Consistently offer value and add counsel
- Function as the main contact for client accounts
- Retain and develop current accounts to increase revenue
- Supervise account staff in their daily activities, provide structure and instruction for balancing their workloads
- Motivate, mentor, and guide the professional development of staff
- Assume fiscal responsibility for division, accounts, and team
- Actively participate and guide the operations and future course of division and agency
Last updated : 2024-07-09
Job Summary
Full Time
$69k-89k (estimate)
07/01/2024
07/13/2024
The job skills required for Customer support representative include Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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