Here at New City Microcreamery, we feel that above all else, it’s the peoplethat matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City and we're looking for an aspiring leader to join our team full-time year-round as a Shift Lead. This could be where your growth story begins!

Are you ready to:

• Join a local powerhouse, setting the culinary and hospitality bar sky-high?
• Bring vibrancy to guest experiences with your passion?
• Thrive on challenges and never settle for ordinary?
• Drive results with creativity and unending curiosity?

Your playground:

• Supervising Front of House operations
• Opening and closing the shop
• Handling transactions and deposits
• Mentoring scoopers
• Creating waffle cone masterpieces
• Maintaining the shop's allure
• Engaging guests and making them feel cherished
• Protecting company assets and ensuring profit maximization
• Upselling and adding value to the guest experience

Requirements:

• Hands-on experience in a high-volume, fast-paced environment
• Mentoring and training prowess
• Communication wizardry for conflict resolution and team direction
• Strong attention to detail. We use Restaurant365, Toast, and Paycom to streamline processes.

Your schedule:

• 4-6 Shifts per week, 32-40 hours/week.
• Daytime or Evening shifts available
• Weekends and holidays

As for the perks:

• Pay rate: $16 to start with raises over time, plus tips (Tip game strong, adding $4-$10/hour extra to your pocket - varies by location)
• Love dessert, great company, and unforgettable experiences? This is your moment—apply today!