About Us: New Hope Carolinas is a dynamic and innovative company focused on one thing - Change the world, one kid at a time, through the healing power of relationships. In our line of work, the need is great, and we’re constantly growing to meet it. With a commitment to excellence and a focus on quality, we are dedicated to shaping the future of our industry. As we continue to grow and expand, we are seeking a dynamic and experienced Learning & Development professional to join our team.

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. Our programs have played a role in countless success stories, thanks to our relational approach to behavioral care. We get to know our kids on an individual level, and work with them and their families toward a brighter next chapter.

If any part of our mission has you inspired, we urge you to get in touch. It might be the best decision you make this year.

Position Overview: We are seeking a highly organized and compassionate Learning and Development Coordinator to join our team. The Learning and Development Coordinator will play a critical role in leading the training and development needs of our staff, who work with youth facing mental health challenges. This role will involve collaborating with internal stakeholders to design, implement, and facilitate training programs that promote a safe, supportive, and therapeutic environment for our residents.

Key Responsibilities:

• Collaborate with clinical and administrative teams to assess training needs and develop learning objectives for staff working with youth in a psychiatric residential setting.
• Assist in the design and delivery of training materials and resources tailored to the unique needs of our population, including trauma-informed care, crisis intervention, behavior management, and therapeutic interventions.
• Coordinate & facilitate training sessions and workshops, ensuring that staff receive timely and relevant training to enhance their skills and knowledge.
• Support the implementation of evidence-based practices and treatment modalities within the organization, providing ongoing support and guidance to staff as needed.
• Maintain accurate records of staff training and certifications, ensuring compliance with regulatory requirements and organizational policies.
• Evaluate the effectiveness of training programs through feedback mechanisms, observations, and performance assessments.
• Provide administrative support for learning and development initiatives, including budget management, scheduling, and logistics coordination.

Preferred Qualifications:

• Bachelor's degree in Psychology, Social Work, Education, or related field preferred.
• Experience working in a psychiatric residential treatment facility or similar setting.
• Knowledge of psychiatric disorders, trauma-informed care principles, and best practices in working with youth with behavioral health needs preferred.
• Certification in crisis intervention, therapeutic interventions, or related areas.
• Familiarity with accreditation standards and regulatory requirements for psychiatric residential treatment facilities.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package, including health insurance
• 401K with company match
• Opportunities for professional development and career advancement
• Dynamic and collaborative work environment

If you are passionate about learning and development and thrive in a dynamic, collaborative environment, we encourage you to apply for the Learning and Development Coordinator position at New Hope Treatment Centers. Join us in shaping the growth and development of our team and making a positive impact on the lives of our residents and community.

To apply, please submit your resume and a cover letter outlining your qualifications and interest in the role to tabithab@newhopetreatment.com.

Qualifications:

• High School Diploma or Equivalent.
• 3 years of experience in training coordination, preferably in a mental health or residential treatment setting.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
• Proficiency in learning management systems (LMS) (Paycom preferred) and Microsoft Office Suite.
• Flexibility to adapt to the dynamic and challenging environment of a residential treatment facility for youth.