Hi. Were New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. Weve been providing care to the Oregon community for over 30 years.

Were looking for a Care Coordinator to join us at our award-winning, people-first company. If youre looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then youve come to the right place!

We believe great care starts with taking care of our people. And this role is essential in delivering our mission to empower well-being through comprehensive care and companionship.

Why people love working at New Horizons:

Were a people-first company. That means everyone earns a living wage with endless opportunities for growth within the company. Were especially proud of our 4.7 Glassdoor rating and our popular employee incentive program, where you can earn prizes such as a tablet, a new TV, a spa day, a weekend getaway, spot bonuses, and more! Community is important to us. Thats why weve created a vibrant online community platform for our caregivers and office staff to connect, as well as office social events.

Health benefitsopt in to medical, vision and dental coverage, and telemedicine

Paid time offto take care of yourself and your family

Paid maternity leaveaccess and support for paid maternity leave

Responsibilities:

Work closely with the Care Management team to deliver an excellent experience at every interaction

Receive and process calls from potential clients, care providers, family members, hospital staff and other medical professional staff

Present a professional appearance and promote positive work environment

Coordinate with the Training Specialist and Scheduling staff to help build new hire schedules

Comply with all agency policies and procedures, ensuring data accuracy and confidentiality

Qualifications:

Minimum of one year customer service experience in a healthcare related field

Minimum of one year DSP experience or knowledge working with ISPs

Self-starter who knows how to identify opportunities with recommended solutions

Creative problem-solving skills

Possess strong written, verbal, and presentation skills with diverse populations

Ability to multi-task and stay calm and work as a team player in a fast paced environment while ensuring attention to detail

Strong computer skills and typing skills

EEOC Statement

New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.

If you need assistance in completing your application, please call (541) 687-8851.