1 Office Clerk General - Operational (DOH/PHD/NE #11532) Job in Espanola, NM
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Office Clerk General - Operational (DOH/PHD/NE #11532)
$36k-45k (estimate)
Full Time
3 Weeks Ago
New Mexico Department of Health is Hiring an Office Clerk General - Operational (DOH/PHD/NE #11532) Near Espanola, NM
Salary $15.99 - $21.58 Hourly
$33,250 - $44,888 Annually
This position is a Pay Band 30
Posting Details Interviews are anticipated to be conducted within two weeks of closing date.
The New Mexico Department of Health is an executive state agency that operates public health services for the state through several divisions. The Public Health Division ensures safety net services to all New Mexicans through various programs and services. NMDOH works with multiple partners to promote health and well-being and improve health outcomes for all people in New Mexico. Each Public Health Division employee has an important role to help New Mexicans and the Public Health office clerk role fills a critical customer service position at the Rio Arriba Public Health Office and throughout the NE region.
Why does the job exist? The Office Clerk Operational - A Position provides clerical support for the Health Services Program at the (Insert your County) PHO. They work collaboratively with a multidisciplinary team to support the various Health Services programs offered, including, but not limited to: Immunizations, Disease Prevention, Tuberculosis, Harm Reduction and Syringe Exchange, Medication for Alcohol/Opioid Use Disorder (MAUD/MOUD), Family Planning, Womens Health, Breast and Cervical Cancer and STDs and outreach activities.
How does it get done? This position provides the highest level of customer service to accommodate the Health Services clients. They monitor provider schedules, call to confirm appointments, update client insurance, scan and sort documents for the electronic health record, NM State Immunization Information System (NMSIIS) entry and support, check reports/records, and provide any other support required. They effectively utilize electronic records system, check the Medicaid portal, insurance cards, proof of income, update billing address, phone number and provide a receipt to every client as applicable. They provide support for outreach activities, such as flu clinic and health fairs.
Who are the customers? The office clerk position is focused on the population of (County Name) County. They serve the population of New Mexico and specifically the population of the NE Region (Colfax, Guadalupe, Harding, Los Alamos, Mora, Rio Arriba, San Miguel, Santa Fe, Taos and Union Counties) who might otherwise not have access to services. The office clerk supports the functions of the medical providers, nurses, clerks and other program staff (such as WIC, Health Promotion, CMS, emergency Preparedness and Harm Reduction) to achieve common public health goals in (County Name) County and may be called upon to travel throughout the Northeast Region or to other parts of the state on occasion.
Ideal Candidate
Employment RequirementsSuccessful completion of the Health Insurance Portability and Accountability Act (HIPAA) course. Must possess and maintain a valid New Mexico Driver's License. Must possess or obtain Defensive Driving Course Certification from the State of New Mexico.
Working Conditions Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information Benefits:
Do you know what Total Compensation is? Click here
Agency Contact Information: Angelia Trujillo 505-753-2794 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
$33,250 - $44,888 Annually
This position is a Pay Band 30
Posting Details Interviews are anticipated to be conducted within two weeks of closing date.
The New Mexico Department of Health is an executive state agency that operates public health services for the state through several divisions. The Public Health Division ensures safety net services to all New Mexicans through various programs and services. NMDOH works with multiple partners to promote health and well-being and improve health outcomes for all people in New Mexico. Each Public Health Division employee has an important role to help New Mexicans and the Public Health office clerk role fills a critical customer service position at the Rio Arriba Public Health Office and throughout the NE region.
Why does the job exist? The Office Clerk Operational - A Position provides clerical support for the Health Services Program at the (Insert your County) PHO. They work collaboratively with a multidisciplinary team to support the various Health Services programs offered, including, but not limited to: Immunizations, Disease Prevention, Tuberculosis, Harm Reduction and Syringe Exchange, Medication for Alcohol/Opioid Use Disorder (MAUD/MOUD), Family Planning, Womens Health, Breast and Cervical Cancer and STDs and outreach activities.
How does it get done? This position provides the highest level of customer service to accommodate the Health Services clients. They monitor provider schedules, call to confirm appointments, update client insurance, scan and sort documents for the electronic health record, NM State Immunization Information System (NMSIIS) entry and support, check reports/records, and provide any other support required. They effectively utilize electronic records system, check the Medicaid portal, insurance cards, proof of income, update billing address, phone number and provide a receipt to every client as applicable. They provide support for outreach activities, such as flu clinic and health fairs.
Who are the customers? The office clerk position is focused on the population of (County Name) County. They serve the population of New Mexico and specifically the population of the NE Region (Colfax, Guadalupe, Harding, Los Alamos, Mora, Rio Arriba, San Miguel, Santa Fe, Taos and Union Counties) who might otherwise not have access to services. The office clerk supports the functions of the medical providers, nurses, clerks and other program staff (such as WIC, Health Promotion, CMS, emergency Preparedness and Harm Reduction) to achieve common public health goals in (County Name) County and may be called upon to travel throughout the Northeast Region or to other parts of the state on occasion.
Ideal Candidate
- Excellent customer service and communication skills.
- Knowledgeable and comfortable with electronic health records and computer programs.
- Dedicated to being an active member of a highly functioning professional team serving the community.
- Works well under stress.
Employment RequirementsSuccessful completion of the Health Insurance Portability and Accountability Act (HIPAA) course. Must possess and maintain a valid New Mexico Driver's License. Must possess or obtain Defensive Driving Course Certification from the State of New Mexico.
Working Conditions Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information Benefits:
Do you know what Total Compensation is? Click here
Agency Contact Information: Angelia Trujillo 505-753-2794 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Job Summary
JOB TYPE
Full Time
SALARY
$36k-45k (estimate)
POST DATE
06/07/2024
EXPIRATION DATE
07/04/2024
WEBSITE
nmcn.org
HEADQUARTERS
Santa Fe, NM
SIZE
<25
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