6 Ticket Operations Coordinator Jobs in Metairie, LA
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Ticket Operations Coordinator
$47k-71k (estimate)
Full Time | Sports & Recreation
7 Days Ago
New Orleans Pelicans is Hiring a Ticket Operations Coordinator Near Metairie, LA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!Who We AreThe mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and a be global brand to all of our fans. We take pride in the growth and success of the entire Gulf Coast region and are committed to leveraging our resources and goodwill to foster meaningful change for the greater good of society and our community. We celebrate individuality and value all identities and experiences, and value the perspectives of our team members. Our team members are integral to our success, and we stand beside them through success and hardship. We make it a priority to make all team members feel included and their opinions be heard. Together, we win!
Who You AreYou want to be part of a team that values community, integrity, excellence, and an organization where people come first and are celebrated. You love the industry of sports, and are excited by the potential of working for two major leagues, the NFL and the NBA. You understand and appreciate that New Orleans is a unique city with so much to offer, and you want to be a part of the vibrant community that wants to see it’s teams be the best. You are passionate, driven, and ready to work hard and have fun.
Position SummaryAre you a detail-oriented professional eager to support the ticket operations department for the New Orleans Saints and Pelicans? Look no further! We are seeking a full-time Ticket Operations Coordinator to join our dynamic team. This individual will be responsible for processing all ticket sales orders, while assisting with maintaining ticket accounts and supporting the game day box offices.
What You Will Be DoingSpecific duties include, but are not limited to:
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.
Who You AreYou want to be part of a team that values community, integrity, excellence, and an organization where people come first and are celebrated. You love the industry of sports, and are excited by the potential of working for two major leagues, the NFL and the NBA. You understand and appreciate that New Orleans is a unique city with so much to offer, and you want to be a part of the vibrant community that wants to see it’s teams be the best. You are passionate, driven, and ready to work hard and have fun.
Position SummaryAre you a detail-oriented professional eager to support the ticket operations department for the New Orleans Saints and Pelicans? Look no further! We are seeking a full-time Ticket Operations Coordinator to join our dynamic team. This individual will be responsible for processing all ticket sales orders, while assisting with maintaining ticket accounts and supporting the game day box offices.
What You Will Be DoingSpecific duties include, but are not limited to:
- Process ticket sales orders and requests daily for both the New Orleans Saints and New Orleans Pelicans
- Assist with maintenance of all accounts, including but not limited to: account's financial details, seat relocations, seat and ticket upgrade requests, editing of account information while adhering to policies and procedures
- Assist in reporting and all ticket operations functions on game days
- Coordinate inventory for both single game and season ticket plans
- Coordinate the overall operation of the Saints and Pelicans will call and sales/box office windows on all game days
- Oversee the processing and delivery methods of all plan ticket orders and requests
- Assist with the maintenance on all accounts with regards to accounts’ financial details, seat relocations, seat/ticket upgrade requests, and the editing of account information based upon approved policies and procedures
- Act as the Ticket Operations’ liaison among Sales, Fan Experience and Sponsorship to develop and oversee operating functions and ticket request fulfillment
- Assist with the daily financial reporting to the Financial department, including delivery of account payments
- Assist in the production, design, and distribution of tickets and related media
- Act as customer service representative for customer inquiries; possess a knowledge of the events in other departments in order to answer customer questions or direct them to the proper staff member
- Bachelor's degree from an accredited university or college
- 2 years of experience utilizing ticketing systems and software (SeatGeek, Ticketmaster, etc.)
- Proven understanding of Microsoft Office Suite
- Outstanding customer service skills and a team-player mindset
- Successfully able to work independently, as well as in a group setting
- Ability to work in a fast-paced, deadline-oriented environment
- Possess the ability to react efficiently to change and handle various tasks that may be assigned
- Must be able to come to work promptly and regularly in accordance with NFL and NBA schedules, which will include some late nights and weekends, particularly during the respective seasons
- Must be able to sit and work at a computer 80% of the day
- Ability to work nights, weekends, and holidays as needed based on the schedule of the NFL and NBA
- Occasionally move general office equipment or supplies up to 20 pounds
- Medical, Dental, Vision Insurance options
- 401K with employer contributions
- Paid parental leave
- PTO and paid holidays
- Wellness Program
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Sports & Recreation
SALARY
$47k-71k (estimate)
POST DATE
06/26/2024
EXPIRATION DATE
09/25/2024
WEBSITE
pelicans.com
HEADQUARTERS
Metairie, LA
SIZE
200 - 500
INDUSTRY
Sports & Recreation
Related Companies
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The job skills required for Ticket Operations Coordinator include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Ticket Operations Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Ticket Operations Coordinator. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Ticket Operations Coordinator positions, which can be used as a reference in future career path planning. As a Ticket Operations Coordinator, it can be promoted into senior positions as a Bingo Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Ticket Operations Coordinator. You can explore the career advancement for a Ticket Operations Coordinator below and select your interested title to get hiring information.
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