46 E-Commerce Customer Service Representative Jobs in Ontario, CA
NEW VISION INTERNATIONAL INC is Hiring an E-Commerce Customer Service Representative Near Ontario, CA
Job Description
- Provide customer service and maintenance to online customers via e-commerce platforms and phone calls.
- Assist on returns, parts requests, damage claims and be the point of contact for all customer concerns.
- Efficiently and accurately processes customer requests, answers questions, and resolve complex issues via email, chat, and phone.
- Research and processes replacement parts.
- Look into customer order status and professionally relay information.
- Responding to and managing customer related issues.
- Handle customer complaints, provide exceptional solutions and alternatives in a timely manner.
- File damage claims with carriers.
- Performs other work-related duties as assigned.
- Proficient in MS Office
- Proficient in email management
- Multitasking and time-management skills, with the ability to prioritize tasks
- Detail-oriented -- quality and precision-focused
- Excellent verbal and written communication skills
Job Summary
Full Time
$35k-44k (estimate)
06/30/2024
07/15/2024
hawaiian-flowers.com
Kihei, HI
<25
Related Companies
The following is the career advancement route for E-Commerce Customer Service Representative positions, which can be used as a reference in future career path planning. As an E-Commerce Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary E-Commerce Customer Service Representative. You can explore the career advancement for an E-Commerce Customer Service Representative below and select your interested title to get hiring information.
