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Job Summary:
We are seeking a highly skilled Senior Technical Writer to join our team. The ideal candidate will be responsible for creating and maintaining technical documentation for our products and services.
Responsibilities:
- Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures
- Track the development and delivery of monthly, quarterly, and semiannual documents and reports;
- Perform technical edits and support quality reviews.
- Develop quality standards, graphics, format, and style for internal and external IT documents.
- Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials
- Contribute to the organization's messaging strategy, crafting content guides for new products and features
- Understand new features, learn how they work, and document them in crisp, easy-to-follow language
- Improve existing documentation based on customer feedback.
- Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
- Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.
- Use visual models and tools to communicate workflows, communications, relations, and system operations.
- Performs other related duties as assigned.
- Must be detail oriented with strong analytical and problem-solving skills.
Education:
- Bachelor's degree in Computer Science or related field
Qualifications:
-5 years of experience as a Technical Writer
-5 years of experience with documentation tools Microsoft Excel, Word and PowerPoint.
-Excellent written communication and grammatical skills. Strong attention to detail is critical.
-Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities.
-3 Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint.
-Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures
-3 Years of experience using content publishing tools to write, format, manage, and publish technical content on the web
-Demonstrable experience in technical communication or instructional design
If you are a detail-oriented individual with a passion for translating complex technical concepts into user-friendly documentation, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $68,000 - $107,000 per year
Benefits:
Experience level:
Schedule:
Application Question(s):
Experience:
Ability to Relocate:
Work Location: Onsite Washington, DC 20004
Full Time
$92k-112k (estimate)
06/18/2024
07/07/2024
newlighttechnologies.com
WASHINGTON, DC
<25
2001
GHERMAY ARAYA
<$5M
Business Services
New Light Technologies (NLT) provides enterprise information solutions that combine Information Technology (IT) ingenuity and industry intelligence to drive high-performance results for our clients. We help commercial companies and government at the federal, state, and local levels achieve the highest levels of return on their investments in IT. NLT uses planning, organization, and control procedures to assure responsible, timely, and effective service delivery. To support client needs, we organize teams of technical professionals with diverse and highly-specialized skills. Website: www.NewLig ...
htTechnologies.com Twitter: http://twitter.com/newlighttech Facebook: www.facebook.com/NewLightTechnologies Jobs: http://newlighttechnologies.com/Careers.aspx New Light Technologies' areas of expertise include project management, systems engineering, database development and management, and help desk support with a high degree of specialization in Geospatial Technologies. NLT offers end-to-end GIS system implementation services, beginning with GIS needs assessment and continuing through system implementation, maintenance, and ongoing quality assurance/quality control.
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The following is the career advancement route for Senior Technical Writer positions, which can be used as a reference in future career path planning. As a Senior Technical Writer, it can be promoted into senior positions as a Technical Writer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Technical Writer. You can explore the career advancement for a Senior Technical Writer below and select your interested title to get hiring information.