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Customer Service Rep / Donor Management I - Westbury
Job Locations US-NY-Westbury
Job ID
2024-6439
Category
Administrative
Minimum Rate
USD $22.42 / Hr.
Maximum Rate
USD $22.42 / Hr.
Work Location Type
Physical
Overview
At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development.
Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.
Responsibilities
This position is responsible for accurately obtaining required information from autologous, directed and Hemochromatosis donors via telecommunications, scheduling appointments for the organization, addressing any donor concerns, and correctly entering all necessary data pertinent to the medical procedure.
This position will also be responsible for handling the process of releasing and discarding autologous unit exceptions. This position is also responsible for tracking autologous and directed units from collections to delivery to the hospitals.
This position handles all research projects assigned to Specialty Collections.
Interact with a variety of internal and external customers and addresses questions as they arise.
Qualifications
Education :
High School diploma and college coursework in the healthcare field.
Related Experience :
One to two years of experience as a customer service representative in a call center environment is preferred.
Required Licenses / Certification :
Any combination of education, training and experience that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.
For applicants who will perform this position in New York City or Westchester County, the proposed hiring rate is $22.42p / hr.
Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.
Last updated : 2024-06-05
Full Time
Ancillary Healthcare
$42k-53k (estimate)
06/07/2024
09/06/2024
nybloodcenter.org
BLUE SPRINGS, MO
1,000 - 3,000
1964
NGO/NPO/NFP/Organization/Association
LISA WINGER
$200M - $500M
Ancillary Healthcare
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