Medical Front Desk Receptionist - Float Eastern Nassau / Queens, NY At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive.

Our 200 oncologists, hematologists, and staff across 25 locations are united by a mission : redefining what's possible against cancer and blood disorders.

With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine.

Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.

In this role, you will : Be responsible for the daily opening and closing procedures of the office. Welcome all patients and visitors by greeting them in a pleasant, professional manner.

Assist in comforting patients and maintaining reception area. Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.

Collect co pays and balance total finances of the office on a daily basis. Assist patients with the completion of all necessary forms and documentation.

Build and maintain patient records through the use of the practice EMR system. Build, monitor and maintain physician schedules according to suggested scheduling rubrics.

Assist with the daily distribution of quality assurance surveys and prevention screenings. Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.

Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately. Protect patient privacy by adhering to the HIPAA confidentiality guidelines.

Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary. Maintain daily operations of the office by following standard policies and procedures.

We require : High School diploma with at least 1 year of experience. Bachelor’s Degree preferred. Excellent oral and written communication skills.

Ability to accept direction and work within a team concept. Typing and computer skills an asset. Strong customer service skills.

Previous experience is an asset. Candidate must be willing and able to float between Fresh Meadows, NHP, Great Neck, Valley Stream and Lawrence Salary up to $24 / hr and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

Last updated : 2024-09-11