The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
About Cyber Command New York:
Office of Technology Innovation Cyber Command is committed to protecting City systems that provide vital services to New Yorkers from cyber threats, and helping residents become safer in their digital lives. As the organization defending the largest municipality in the country, OTI / NYC Cyber Command is charged with directing citywide incident response, setting citywide cybersecurity policies and standards, and working with city agencies to strengthen their cyber defenses.
Mission Statement
"To lead and execute an innovative, intelligence-driven, risk-informed cyber defense and response strategy -- with the support of key partners and allies -- that enables the city government to properly function and provide services to New Yorkers."
Vision Statement
"New York City the most cyber-resilient city in the world"
About Security SciencesSecurity Sciences provides highly functional, available, trusted solutions that prevent, detect, respond, and recover from cyber threats. Our Software Engineering team develops, constructs, tests, and maintains the software architecture necessary for big data analytics. Our Security Architecture team designs and implements highly defensible security infrastructure on behalf of NYC government agencies. Our Service Delivery team is responsible for providing OTI / NYC Cyber Command with IT infrastructure support and IT help desk services. Finally, our Cyber Programs team leads Security Sciences data protection and identity & access management (IAM) initiatives.
About The PositionNYC3’s Security Sciences Division is seeking a motivated College Aide to support the Site Reliability Engineering (SRE) team. Our division has designed a cloud-platform to ingest, normalize, correlate, analyze, and present cybersecurity relevant data from across the City to support threat management activities. The SRE team is responsible for ensuring the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the data pipeline as well as associated services and platforms.
Under the supervision of the SRE Director, you will help develop and maintain a secure, scalable, and cloud-native data processing framework that supports OTI / NYC Cyber Command’s cybersecurity mission.
Duties and activities of this position may include:

• Assist Cloud Reliability Engineers with the development and implementation of performance improvements across services and platforms
• Support incident management, service-level management, change management, release management, continuity management, and availability management for databases and data management systems
• Support the Data Science team in maintaining and improving the data pipeline using Apache Beam, Java, Python, and other data processing technologies
• Maintain information exchanges through publish, subscribe, and alert functions that enable users to send and receive critical information as required;
• Assist with the administration of databases and/or data management systems that allow for the secure storage, query, protection, and utilization of data.

Minimum QualificationsFor Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
Preferred SkillsThe preferred candidate should possess the following: - Pursuing a degree or coursework in Computer Science, Computer Engineering, Data Analytics, Information Technology, Information Systems, Cybersecurity, or similar area. - Experience with object-oriented/object function scripting languages, preferably Java or Python - Familiarity with or exposure to cloud application development is a plus - Familiarity with distributed data processing frameworks is a plus - Self-motivated with a commitment to learning and continuous improvement. - Familiarity with GCP, Azure and AWS Cloud environments. - Strong team player who can build strong, cross-functional team relationships and collaborate effectively - Ability to document processes, procedures, and design.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.