COMPANY DESCRIPTION

New York Shuk is a Brooklyn-based maker of handcrafted Middle Eastern pantry staples. Our products are an important part of our personal story - they represent our mission to keep our culinary heritage alive. Our goal is making high-quality Middle Eastern flavors accessible for everyday cooking in the USA.

You can find our products on the shelves of Whole Foods Market, Wegmans, The Fresh Market, Sprouts and an array of independent specialty stores across the country.

“Condiments Come and Go but New York Shuk Harissa is Forever” – Bon Appetit Magazine

For more information, please visit nyshuk.com and @nyshuk on Instagram.

JOB DESCRIPTION

New York Shuk is seeking a Full-Time Sales & Operations Associate. This role provides the opportunity to play an instrumental role in the daily operations and logistics of a fast-growing company.

Responsibilities:

• Manage Customer Service correspondence for website & wholesale customers. We believe in old fashioned hospitality and aim to transform potential customer issues into incredible experiences.
• Handles Account Management for wholesale customers including onboarding, and managing purchase orders from beginning to end (ex. entering in the system, monitoring through delivery, troubleshooting).
• Provide Office Support, including invoicing, maintaining regular reports, managing office sample inventory, etc.
• Create and maintain ongoing reports as required by the team (ex. Sales reporting, CX correspondence reporting)
• Contribute to and lead special projects on an ad hoc basis

Skills and Experience Required:

• 2 years of professional experience in Sales, CX, or in an administrative role
• Proficiency in GSuite and Microsoft Office, particularly Excel and Google Sheets. Knowledge of Quickbooks and/or Squarespace is a plus
• Strong communication (written and verbal) skills and ability to collaborate with internal and external parties.
• Has exceptional project management skills, ability to meet deadlines, excellent follow-up skills; is self-directed, independent, detail-oriented, excellent follow-up skills.

The Ideal Candidate:

If you have a can-do attitude, hustle mentality, and LOVE food (you read about it, talk about it, cook when you can, and strive to always learn more.) then we want you on our team.

This is a full-time role, with huge room for growth and will operate from our office in Brooklyn, NY (not a remote position).

To apply, please submit your resume and cover letter to leetal@nyshuk.com with the subject line: Full-Time Sales & Operations Associate and let us know why you think you are the right person for this position.