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Job Title: IVR Chat bot Developer
Location: Jersey City, NJ (Hybrid)
Position: Contract
Description:
We are looking for an experienced IVR/Chatbot Developer to manage and develop advanced IVR applications and integrate speech recognition systems.
This role will involve working with third-party integrations and various communication protocols to enhance CX systems.
Required 7 to 10 years of experience resource.
Key Responsibilities:
Develop and manage IVR and chatbot solutions, natural language understanding (NLU) systems and grammars.
Implement third-party integrations with AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM systems like Salesforce.
Utilize web services, APIs, and other communication protocols to integrate IVR systems with other computer systems (e.g., SOAP, VXML, SQL, XML, REST).
Design, develop, and support advanced IVR applications in an object-oriented programming language.
Required Qualifications:
Experience: Advanced understanding of IVR technology, telecommunications devices, networks, software, and systems.
Integration: Experience with third-party integrations and cross-system communication protocols.
Development: Proficient in software development using object-oriented programming languages.
Preferred Qualifications:
Experience with building and integrating Google CCAI solutions.
Contractor
Utilities
$94k-122k (estimate)
07/03/2024
07/31/2024
nytp.com
BROOKLYN, NY
100 - 200
1999
J RAHMAN
$10M - $50M
Utilities
Established in 1999, New York Technology Partners is a global IT and Engineering consulting services company with 250+ employees on staff in the US and over $30 million in revenues. We provide the highest quality of integrated full-lifecycle IT & Engineering services and business solutions. NYTP has grown to become a leader in consulting services in multiple areas including IT, Engineering, Manufacturing, Construction, etc. NYTP has been recognized by the Inc. 5000 and Rochester Top 100 as an honoree for multiple consecutive years of growth. NYTP is also Microsoft Certified Partner.
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