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Overview:
The Policy Services Associate is responsible for the management and implementation of all new business and ongoing policy servicing. They will work with the client success team to facilitate the completion of all new business and ongoing policy servicing in a timeline and accurate manner. This position interacts with our clients, sales advisors and insurance carriers.
Essential Functions and Responsibilities (including but not limited to):
1) Manage new business process from case approval to policy issue
i. Complete and prepare new business applications
ii. Process applications upon receipt of signed documents
iii. Input information into internal database for reporting
iv. Track and document status of submitted cases
2) Manage, track and control monthly values from insurance carriers and load into MINTS
3) Manage, track and process Policy Changes & the necessary policy modifications to MINTS
i. Policy Changes include but not limited to:
a) Death Claims
b) Owner and Beneficiary Changes
c) Surrenders
d) Policy Option changes
e) Investment subaccount changes
4) Manage, Track and Process Change of Brokers and Policy Authorizations
i. Includes necessary modifications to MINTS database
5) Perform mortality sweeps
6) Communicate status of activities associated with the responsibilities listed above to the AVP of Policy Services, and coordinate with all applicable parties internally and externally to Newcleus.
Job Requirements:
i. Well organized and detail-oriented with the ability to maintain organization in a changing environment.
ii. Communicate effectively both in written format and oral presentation.
iii. Multi-tasking and ability to establish priorities with your manager.
iv. Able to maintain flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines.
v. Proficient in MS Office Software- Word, Excel.
vi. Manages difficult client/customer situations, responds promptly to customer needs.
vii. Responds in a timely manner to requests for service and assistance to meet commitments.
viii. Ability to take initiative and maintain responsibility, flexibility and exhibit leadership.
Preferred Experience:
i. Knowledge of Life Insurance applications and serving
ii. Knowledge of Annuity placement and servicing
iii. Death Claims Processing
Job Type: Full-time
Benefits:
Travel requirement:
Work setting:
Application Question(s):
Ability to Commute:
Work Location: Hybrid remote in Yardley, PA 19067
Full Time
$33k-44k (estimate)
06/13/2024
10/10/2024
The job skills required for Policy Services Associate include Initiative, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Policy Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Policy Services Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Policy Services Associate positions, which can be used as a reference in future career path planning. As a Policy Services Associate, it can be promoted into senior positions as a Rating Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Policy Services Associate. You can explore the career advancement for a Policy Services Associate below and select your interested title to get hiring information.