Role: Healthcare - IT Business Analyst

Location: Tampa, FL

Experience:

• 2-3 years of experience in IT systems, Business Analysis, or a related area.
• Must have experience of Health plan’s ‘Appeals & Grievances for Medicare’.

Qualification: Bachelors in IT/Computer Science/Management

Key responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for system enhancements and new functionalities for appeals & grievances.
• Conduct analysis to translate business needs into technical specifications.

• Process Improvement: Identify opportunities to improve system processes and workflows to enhance efficiency and effectiveness using Newgen products and offerings.
• Assist in implementing process improvement initiatives and system upgrades.
• Demonstrate new features to end users.

• Documentation: Create and maintain comprehensive documentation, including Functional Specification Documents, Business Requirement Documents, user guides and process flow diagrams.
• Create Functional test cases and ensure system is running as per QA guidelines.

• Compliance & Security: Ensure that all IT systems comply with healthcare regulations, data privacy, and security standards.
• Stay updated with changes in healthcare IT regulations and best practices.

• Collaboration: Work closely with IT developers, business analysts, and other stakeholders to ensure system solutions align with business goals.
• Participate in meetings and provide updates on project status and system issues.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Basic understanding of healthcare regulations and compliance standards.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• High attention to detail and organizational skills.