82 Customer Support Representative (remote) Jobs in Boston, MA
Newport Associates is Hiring a Remote Customer Support Representative (remote)
Roles & Responsibilities:
- Research, create, and execute exceptional itineraries catering to client preferences
- Review individual needs and wants to tailor trips specifically designed to meet their requirements
- Participate in ongoing training to earn and maintain travel certification
- Attend webinars with vendors and suppliers to specialize in specific destinations
- Act as an ambassador for our brand and collaborate with team members
- Provide suggested budgets for clients and plan trips within budget constraints
- Create promotional materials for effective marketing
- Stay updated on changes within the tourism industry, including travel restrictions
- Promptly respond to all travel inquiries and effectively manage time when researching trips
- Handle issues that may arise during bookings or travel for clients
- Maintain up-to-date information within our software
- Network with tour operators for potential package offerings to clients
- Participate in Familiarization (FAM) trips when possible
- Must be at least 18 years old and authorized to work in the US
- Fluency in English is required
- Effective communication skills with a strong sales background as a plus
- Smartphone with internet access required; laptop recommended but not mandatory
- Personal travel experience is advantageous but not mandatory
- Previous experience in customer service or hospitality is a plus
- Flexible schedule to accommodate your lifestyle
- Enjoy travel perks as part of the job
- Licensed and bonded for added credibility
- Personalized website for your business
- Errors & Omissions (E&O) insurance with fraud protection
- Exciting business opportunity for career growth
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Job Summary
Full Time
$45k-57k (estimate)
06/02/2024
07/01/2024
BROOKLYN, NY
50 - 100
2003
JANE KRIEGER
<$5M
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The job skills required for Customer Support Representative (remote) include Customer Service, Customer Support, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative (remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative (remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative (remote) positions, which can be used as a reference in future career path planning. As a Customer Support Representative (remote), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative (remote). You can explore the career advancement for a Customer Support Representative (remote) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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