497 Customer Service Assistant Manager PM Jobs in Salt Lake, UT
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1
Customer Service Assistant Manager PM
$60k-76k (estimate)
Full Time
2 Days Ago
Newrest is Hiring a Customer Service Assistant Manager PM Near Salt Lake, UT
- As the commercial manager in the subsidiary, you are the interface between our airline's customers and the internal team
- You will ensure all information (flight schedules, manuals, menu changes and any other instructions...) is distributed to all "key" people of the unit
- Ensure information is clearly understood, completed and applied by everyone
- Intensively monitor compliance with the preparation and delivery of agreed services (flight checks, chef tables, etc.).
- Ensure billing is correct: all items are charged at the right price.
- Provide excellent relationships with Stakeholders to retain and create a unique operational and commercial relationship.
- Provide centralized and fluid external/internal operational communication between the unit and clients.
- Control and monitor the crew comment: adequate response within 24 hours.
- Ensure proper execution of corrective actions.
- Create business relationships with new customers, allowing the signing of new contracts.
- Ensure that the airline quality dashboard is maintained.
- Minimum 2 years of experience in commercial or customer services positions
- Experience in catering companies is mandatory
- Previous experience in Airlines customer services is appreciated
- Fluent English and French
- Customer focus, empathy, negotiation skills, consistency, work under pressure, results oriented
- Customer satisfaction will be your priority
- Attention to detail
- Focused on compliance at all times
- Resilient to stressful situations
- Well organized, rigorous and methodical yet flexible to adapt to local constraints
- Commercial awareness
- Hands on personality
- Excellent computer skills (Office Suite)
Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.
https://www.newrest.eu/
Job Summary
JOB TYPE
Full Time
SALARY
$60k-76k (estimate)
POST DATE
06/29/2024
EXPIRATION DATE
07/27/2024
WEBSITE
newrest.eu
HEADQUARTERS
Toulouse
SIZE
25 - 50
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