Key Responsibilities

• Draft tenant communiques and lease communications such as commencement date letters and default notices.
• Prepare and coordinate bid proposals, service contracts and approved invoices. Assist in bidding process and support property manager to ensure compliance with policies and procedures.
• Code invoices according to budget for property manager’s approval and ensure prompt and accurate completion of vendor contracts in contract administration software.
• Track and file vendor contracts and insurance certificates; maintain follow-up system for expirations and monitor and maintain the property maintenance work order system.
• Maintain lease, contract, and operational files within the property management office.
• Promote and foster positive relationships with tenants and owners.
• Process maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval.
• Partnering with property manager to resolve tenant problems and communicate action plan for resolution, building relationships that create tenant satisfaction specific to the property and to ensure tenants comply and fully understand building operating policies.
• Assists in handling any emergency that may arise with building, property, tenants, or ownership.
• Provide full administrative support, including phone support, typing reports, filing, and distribution of correspondence.
• Schedule and coordinate meetings/special events as requested.
• Reviews tenant delinquencies and contacts tenants regarding delinquencies.
• Conducts property inspections and schedules routine maintenance and repair work orders to ensure the building is always in high operational condition.
• Updates monthly financial information for Accounting including accruals, capital expenditures and aged receivables
• Assist in the creation of annual operating plan for each building and subsequent reforecasting, as necessary.

Skills, Knowledge, and Expertise

Education:

• High School Diploma - Required
• Bachelors Degree - Preferred

Experience:

• 2 years of commercial property management experience - Required
• Commercial healthcare real estate experience - Preferred

Skills:

• Proficiency with operating business office equipment
• Intermediate computer skills (Microsoft Office Suite, Excel, Adobe Acrobat)
• Strong organizational skills
• Excellent verbal and written communication skills
• Multi-tasking ability
• Basic understanding of commercial property mechanical systems (Elevators, Chillers, Fire Alarm, etc)
• General knowledge of accounting principles and ability to read ledgers and income statements

Benefits

• Compensation: $80,000 - $85,000 / year
• Eligible for discretionary benefits: performance bonus
• Eligible for standard employee benefit elections: Medical, Dental, Vision, 401K, FSA, HSA, Commuter Benefits, Employee Assistance Program, Life Insurance (employee and dependents), Short-term disability (STD), Long-term disability (LTD), Accidental death & dismemberment (AD&D), vacation days, sick days, and other benefits
• Travel: this position will not require travel

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