25 Client Services Coordinator Jobs in Raleigh, NC
Nextaff Raleigh is Hiring a Client Services Coordinator Near Raleigh, NC
Job Description
Client Services Coordinator
Monday - Friday, 9AM - 5PM
Hybrid Position (T/TH in-office)
Pay: $18/hr.
Contract Position through February/March 2025
The Client Services Coordinator works closely with the designated CS team overseeing our client accounts. This role is responsible for supporting various aspects of the candidate and worker experience.
Essential Functions:
- Manage a high volume of calls and email inquires
- Average 20-40 calls daily
- Extend contingent offers to qualified candidates
- Coordinate with onboarding team to provide background check updates to candidates, while contributing to strong and consistent candidate engagement
- Follow standard operating procedures for client processes and update internal/HRIS systems accordingly
- Assist contingent workers in starting their assignment
- Check-ins with contingent workers
- Monitor and manage timecard submittals in VMS tool
- Assist in updating personal information in internal HRIS
- Coordinate with payroll team for timecard/pay concerns
- Coach contingent workers on performance, attendance, and any other behavioral concerns
- Notify contingent workers of assignment termination
- Communicate with client stakeholders via email, phone, video meetings, etc.
- Manage offboarding for contingent workers including equipment return updates
- Assist other team members and/or support other accounts as needed
- Perform other duties as assigned
Required Knowledge, Skills, and Experience:
- High School Diploma/GED required
- Customer service experience
- Experience utilizing Excel, Outlook, and other Microsoft Office products
- Strong work ethic and ability to work in a fast-paced, rapidly changing environment
- Excellent written and verbal communication
- Strong organizational and time management skills
- Must have reliable internet connection and comfortable using personal cell phone for business purposes
Job Summary
Full Time
$43k-55k (estimate)
06/25/2024
07/08/2024
The following is the career advancement route for Client Services Coordinator positions, which can be used as a reference in future career path planning. As a Client Services Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Coordinator. You can explore the career advancement for a Client Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Coordinator job description and responsibilities
Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms.
01/31/2022: Gary, IN
Handle client escalations and provide corrective actions.
01/07/2022: Trenton, NJ
Negotiate service contract and costs with clients as needed.
03/25/2022: Albuquerque, NM
Schedule regular client meetings and teleconferences to strengthen client relationships.
02/06/2022: Toledo, OH
The Client Services Coordinator provides general administrative support to an office or group of sales professionals.
03/30/2022: Fort Wayne, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Coordinator jobs
For Client Services Managers to accomplish their job effectively, they need to fulfill quite a few job requirements.
01/16/2022: Springfield, IL
Request Feedback To The Clients.
02/27/2022: Boca Raton, FL
Built relationships with the client team to quickly understand requirements and business objectives.
02/05/2022: Hialeah, FL
client services coordinator positions require a wide variety of skills and draw on many fields.
03/08/2022: Gainesville, FL
Strong client relations skills are key to building and maintaining long-lasting business relationships.
01/13/2022: Fort Wayne, IN
Step 3: View the best colleges and universities for Client Services Coordinator.
