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3 Relationship Banker Jobs in Rochester, NY

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ELS
Rochester, NY | Full Time
$69k-99k (estimate)
7 Days Ago
Nextier Bank
Rochester, NY | Full Time
$125k-159k (estimate)
5 Days Ago
Relationship Banker
Nextier Bank Rochester, NY
$125k-159k (estimate)
Full Time | Banking 5 Days Ago
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Nextier Bank is Hiring a Relationship Banker Near Rochester, NY

Job SummaryThe role of the Relationship Banker is to establish and increase new and existing customer relationships. This position will have a lead role in delivering an exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker serves as a proactive member of the Retail branch team by being an initial sales and service contact for new and existing clients, opens new accounts, and is responsible for taking consumer and home equity loan applications. Performs routine operational duties, including traditional teller transactions, and other operational tasks.
Essential Duties And Responsibilities
  • Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
  • Responsible for delivering an exceptional customer experience while assisting customers with opening new accounts, consumer and home equity loan applications, account maintenance, and other customer service inquiries.
  • Able to recognize a financial opportunity or customer need and recommend bank products and services.
  • Achieves sales and referral goals as assigned by manager.
  • Effectively manage a variety of customer needs, identify and resolve complex customer service issues, working knowledge of Treasury Management products and services, provides administrative assistance to Business Lenders and branch customers.
  • Manages customer problems and complaints; takes ownership of challenging customer questions and situations, follows up to ensure resolution and customer satisfaction.
  • Recognize and protect the bank and its customers from fraud situations.
  • Performs all operational transactions accurately this includes daily teller transactions, balancing ATM, and a variety of customer service transactions.
  • Supports in the day to day operations of the branch, including daily reports, balancing the branch, and completing branch schedules or other tasks as designated by manager.
  • Maximizes personal productivity through attention to detail, self-motivation and adaptability to achieve branch and assigned personal goals.
  • Ability to build solid relationships with team and business partners by fostering teamwork, partnership and collaboration. Participates in and helps facilitate branch team meetings.
Additional Responsibilities
  • Attend seminars and meetings as appropriate
  • Will be required to travel when needed to bank meetings or functions.
ResponsibilitiesSUPERVISORY RESPONSIBILITIES:
  • No Supervisory responsibilities.
Knowledge, Skills, And Abilities
  • Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Economics and Accounting—Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Communication— Excellent interpersonal communication skills, both oral and written.
  • Sales and Marketing—Knowledge of principles and methods for promoting, and selling products or services.
  • Clerical—Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records and other office procedures and terminology.
  • Bank Secrecy Act – In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
Education And Experience
  • High school diploma or equivalent.
  • A minimum of two years’ experience in a financial institution or loan office setting.
  • Nationwide Mortgage Licensing System and Registry Identifier (NMLS) will be required.
PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to sit, talk and hear frequently, lift up to 20 lbs. occasionally; may be required to work evenings and/or weekends, attend remote meetings and/or to travel.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$125k-159k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/10/2024

WEBSITE

nextierbank.com

HEADQUARTERS

BUTLER, PA

SIZE

100 - 200

CEO

LAURA WOZNIAK

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Nextier Bank

NexTier Bank is more than just a bank were a total community bank. We have always been dedicated to building long-term relationships and providing high-quality financial services to our Customers, creating meaningful opportunities for our Employees, and giving back to our Communities. Over the years one constant remains: our relentless desire to provide exceptional customer experiences through world-class service, innovative products, and convenience through our in-person and online interactions. Our mission for the past century has been to support and give back to the communities we serve. W...e believe communities are built and thrive when supported by a strong, hometown bank - thats why our employees are passionate about giving financially, and more importantly, about volunteering their time. Our Community promise is to continue giving back for generations to come. Because were inspired by our Customers and Communities Were Inspired By You. Serving the Western PA region, with branches throughout Allegheny, Armstrong, Butler, Clearfield, Cumberland, and Westmoreland Counties. To see a full list of our offices, visit www.nextierbank.com/branch/ Member FDIC More
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The following is the career advancement route for Relationship Banker positions, which can be used as a reference in future career path planning. As a Relationship Banker, it can be promoted into senior positions as a Private Banker III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Relationship Banker. You can explore the career advancement for a Relationship Banker below and select your interested title to get hiring information.