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Job Title: Front Desk Receptionist
Location: NextPain Care, Roswell, GA
Job Type: Full-Time
Reports To: Office Manager / Practice Manager
Job Summary:
The Front Desk Healthcare Receptionist is responsible for managing the front desk operations of a healthcare facility, including greeting and assisting patients, handling patient scheduling, answering phones, and managing patient records. The ideal candidate will be professional, courteous, and efficient, with a strong commitment to providing excellent patient care.
Key Responsibilities:
- Patient Reception: Greet patients and visitors warmly as they arrive at the facility, ensuring a welcoming and professional environment.
- Appointment Scheduling: Manage patient appointments, including scheduling, rescheduling, and cancellations, while optimizing the provider’s schedule.
- Patient Check-In/Check-Out: Assist patients with the check-in/check-out process, including verifying insurance information, collecting co-pays, and providing necessary forms.
- Phone Management: Answer incoming phone calls, address patient inquiries, direct calls to the appropriate staff, and take messages as necessary.
- Administrative Support: Maintain accurate patient records, process medical forms, manage correspondence, and perform other clerical duties as required.
- Billing and Payments: Handle patient billing inquiries, process payments, and ensure accurate financial records.
- Coordination: Collaborate with healthcare providers and other staff to ensure seamless patient care and efficient office operations.
- Confidentiality: Ensure all patient information is handled in compliance with HIPAA regulations and maintain the confidentiality of sensitive information.
Qualifications:
- Education: High school diploma or equivalent required. An associate’s degree or certification in medical office administration is preferred.
- Experience: Previous experience in a medical office or healthcare setting preferred. Experience with electronic medical records (EMR) systems is a plus.
Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using office equipment (e.g., computers, fax machines) and software, including Microsoft Office Suite.
- Ability to work in a fast-paced environment and handle stressful situations with professionalism.
- Personal Attributes: Compassionate, patient-focused, and detail-oriented with a high level of integrity and professionalism.
Work Environment:
- This position is primarily office-based with some potential exposure to clinical areas. The role may require sitting for extended periods, occasional standing, and walking. Light lifting (up to 20 pounds) may be required.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off (PTO)
- Retirement plan options
- Opportunities for professional development and career advancement
Full Time
$43k-55k (estimate)
08/26/2024
10/24/2024
The job skills required for Front Desk Receptionist include Scheduling, Microsoft Office, Confidentiality, Billing, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist. You can explore the career advancement for a Front Desk Receptionist below and select your interested title to get hiring information.
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