NextRow Digital is Hiring a Training and Technical Writing Specialist in IN (LOCALS ONLY) Near Indianapolis, IN
Job Title: IT Training and Technical Writing Specialist - local candidates to Indianapolis only.Location: Indianapolis, IN Duration: Long Term Contract Local candidates to Indianapolis only.Roles And Responsibilities:
Apply a structured training development and execution methodology and lead IT project training/learning-related activities with our business units, leveraging this methodology
Collaborate with INDOT IT, Communications, and Business Units to align on an enterprise IT system training RACI and strategy.
Complete training needs assessments across multiple areas.
Evaluate and ensure user readiness.
Identify, analyze, and prepare risk mitigation tactics associated to training, in collaboration with the project manager(s) /PMO.
Proactively identify and manage anticipated resistance.
Create actionable training development and execution deliverables that supports both the IT department, and business end-users: (training plans, train-the-trainer SOP, user guides, system interface and architecture, and other technical documentation support in collaboration with IT system owners, etc.)
Identify key stakeholder talent who play a role in the organizations commitment to sustained training best practices.
Define and measure success metrics and monitor success of training that is developed.
Required/Desired SkillsSkillRequired /DesiredAmountof ExperienceExperience leading large-scale training development, execution, and documentation efforts at both a project and portfolio level Required10 Years Experience leading training development and execution of large-scale process changes and software solution integrations with multiple business units Required10 Years Experience and knowledge of change management principles, methodologies and tools Required5 Years Familiarity with project management approaches, tools and phases of IT software development lifecycles Required10 Years Good understanding of large organization issues, structure, and business acumen Required0 Organized with a natural inclination for planning strategy and tactics Required0 Exceptional communication skills – both written and verbal Required0 Able to work effectively at all levels in an organization Required0 Ability to clearly articulate messages to a variety of audiences Required0 Excellent active listening skills Required0 Flexibility and adaptable; able to work in ambiguous situations Required0 Ability to influence other and move toward a common vision or goal Required0 Ability to establish and maintain strong relationship Required0 Must be a team player and able to work collaboratively with and through others Required0 Forward-looking with a holistic/systems view approach Required0 Experience with large-scale enterprise digital transformation / modernization efforts Highly desired 0 State government / Indiana government experience Highly desired 0 Relevant certifications Highly desired 0