22 Technical Support Engineer (Semiconductor) Jobs in Hillsboro, OR
Nexus Staff is Hiring a Technical Support Engineer (Semiconductor) Near Hillsboro, OR
Employment Type: Contract Work Hours: 40 hrs./week
Work Site: 100% OnsiteLocation: Hillsboro, Oregon 97124
Salary: $69,300 - $103,770 PA
Job Overview:As a Technical Support Engineer, you will play a critical role in providing exceptional customer support for onsite installations, repairs, and maintenance of semiconductor equipment primarily in Hillsboro, Oregon.
Training Location: Austin, Texas or Hillsboro, Oregon (1-3 months)
Responsibilities:
- Check and maintain equipment within factory standard specifications of system equipment.
- Instruct customers in the operation and maintenance of the system equipment.
- Serve as company liaison with customer on matters for assigned projects (i.e. installations and major component replacements).
- Perform complex repair maintenance or unit replacement according to factory procedures independently and with others.
- Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations.
- Identify and report equipment error and status updates related to equipment performance issues to aid in troubleshooting or maintenance.
- Maintain accurate documentation of activity and provide periodic reports.
- Conduct training for customer personnel ensuring proficiency of service and operations.
- Work with other technicians in the field to troubleshoot and service equipment.
- Requires a Bachelor's Degree in electrical or mechanical engineering or equivalent experience (i.e. technical training, military training or technical school) plus 1-2 years of related experience
- Knowledge of Linux operating system is preferred for operating and troubleshooting the system
- Minimum 3 years of experience in a related field (i.e. semiconductor manufacturing equipment)
- Hands on mechanical skills required
- Hands on experience with electronic testing tools required
- Able to work on equipment alone and work with other engineers as a team player under challenging situations
- Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skill or chemical are plus
- Excellent trouble shooting skills, verbal and written communication skills
- Customer support experience is a plus
- Must be able to travel and work flexible schedules
- Must feel comfortable working in a cleanroom environment most of the day (wearing full clean room suit, facemask, gloves, safety glasses)
- May require domestic travel (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies.
- Continuous physical effort involving standing, walking, sitting, repetitive motion, and occasional lifting up to 25 pounds.
- Employee may be exposed to dust, fumes, noise, and varying temperatures within OSHA standards.
- Must demonstrate continued knowledge of Haz/Com regulations and requirements.
- Domestic and international travel may be required.
- The company will not sponsor visas for this position.
Job Summary
Full Time
Business Services
$82k-104k (estimate)
05/30/2024
10/16/2024
nexusstaff.com
EAST WILLISTON, NY
25 - 50
2005
Private
FINNY VARGHESE
$10M - $50M
Business Services
Related Companies
About Nexus Staff
Nexus is a recruitment agency focuses in information technology, legal and clerical staffing solutions.
The job skills required for Technical Support Engineer (Semiconductor) include Technical Support, Troubleshooting, Installation, Operating System, Customer Support, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer (Semiconductor). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer (Semiconductor). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Engineer (Semiconductor) positions, which can be used as a reference in future career path planning. As a Technical Support Engineer (Semiconductor), it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer (Semiconductor). You can explore the career advancement for a Technical Support Engineer (Semiconductor) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Engineer job description and responsibilities
Responsible for providing technical support to clients in person and remotely.
02/27/2022: Tallahassee, FL
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
01/25/2022: Paramus, NJ
Technical support engineers need to rise above, and not respond with anger or frustration.
03/24/2022: Grand Forks, ND
Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.
02/19/2022: Huntington, NY
They ensure that all technical aspects are functioning optimally.
03/02/2022: Champaign, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Engineer jobs
Taking ownership of customer issues reported and seeing problems through to resolution
04/11/2022: Chillicothe, OH
Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.
03/29/2022: Orange, CA
A Technical Support Engineer provides customer service for computer hardware and software.
03/30/2022: Grand Forks, ND
Technical support engineers require a variety of hard skills and soft skills.
04/10/2022: Killeen, TX
A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.
01/31/2022: Lawrence, MA
Step 3: View the best colleges and universities for Technical Support Engineer.
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