As the Assistant Director of Application, you will work to service, build, and enhance our portfolio of applications. You will troubleshoot complex application issues that involve SAAS applications, custom built applications, and a variety of integration's between systems. You will work closely with members of the team to streamline and improve the existing application stack while working to buildout the environment to meet future needs. You will facilitate upgrades, maintenance, and all other service activities to ensure availability of the environment. This role will also assist with establishing the KPIs and proactive monitoring required to demonstrate the applications are up and running, accessible, and performing to established SLAs.

What you'll do in your role:

* Manage the Run Operations and build activities around the application ecosystem which is comprised of many applications including Microsoft Business Central, Salesforce, Concur, and ADP.
* Conduct periodic 1:1 meetings with staff to review project status, operational metrics, and ensure engagement levels remain high.
* Troubleshoot complex systems crossing multiple technologies and business functions.
* Contribute to furthering the automation of the application environment.
* Work with business and technology teams to establish KPIs and SLAs for proactive monitoring of the applications,
* Ensure the project management methodology is followed for all projects.
* Ensure appropriate testing is performed on all application bug fixes, enhancements, and upgrades.
* Ensures Application Services are at current versions and support levels.
* Ensures the team provides appropriate on-call support for Application Services
* Create / modify technical documentation and SOPs as appropriate.
* Balance: Generous time off, 14 paid holidays, childcare resources, and organization-wide engagement days.
* Financial Wellness: 401k with 4% company match after 1 year.
* Health Benefits: Medical, Dental, Vision and Wellness Programs.
* Recognition and Certifications: Learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly!

What you'll need to be successful in this role:

* At least 5 years of relevant experience working with Microsoft Dynamics NAV or Microsoft Dynamics 365 Business Central.
* Prior experience managing a team.
* Must be capable of traveling to work site in Hillside NJ and Egg Harbor Township.
* Solid understanding of the SDLC with both waterfall and agile experience.
* Understanding of Enterprise Resource Planning (ERP) Systems concepts and familiarity with Microsoft NAV applications suite.
* Solid understanding of core business processes around Finance, Distribution and Supply Chain.
* Experience with Microsoft Project or other project management tools
* Self-directed and capable of setting priorities and meeting deadlines.

Apply now by sending your CV below with your phone availability:

Courtney Feil: or call me directly at: 1

Nigel Frank International is the global leader for Microsoft Technologies recruitment, advertising more Dynamics jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Dynamics jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics jobs that are available I can be contacted at 1 directly. Please see for more fantastic Microsoft Dynamic opportunities!

Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.