Title: Medical Office Manager, Pulmonary

Location: Nimbus Health seeks to hire a dynamic and experienced Medical Office Manager for our Pulmonary Practice located in Sun City West, AZ

Context: Nimbus Health is building the future of pulmonary care. Through an innovative blend of in-person care and remote patient monitoring, Nimbus Health addresses the unique needs of the 50M Americans who suffer from asthma, COPD, and other respiratory conditions. Our goal is to demonstrably improve clinical outcomes for respiratory patients, transforming the lives of millions who struggle to breathe.

Role Summary: The Medical Office Manager is responsible for effective and efficient day-to-day business activities. Reporting directly to the Administrator/CEO, the Medical Office Manager organizes and monitors the work of support staff, coordinates workflows, implements approved systems, policies, and procedures to maintain service and quality standards, and acts as a resource to clinicians and staff. The Medical Office Manager actively engages with employees to improve policy and procedural adherence and to promote a high level of employee and patient satisfaction.

This role is very fast-paced, and productivity driven. It requires strong customer service, employee relations and communication skills and an ability to multitask in a fast-paced work environment.

Responsibilities:

• Manage daily operations and supervise clinical and administrative staff.
• Frequently communicate and market the practice to referring providers, skilled nursing facilities (SNF), and hospitals
• Communicate verbally and in writing with people with various levels of medical knowledge.
• Manage and support the Medical Assistants with their performance of diagnostic procedures and processes to include PFT, Lab, and EKG tests. Oversee patient registration, administrative processes.
• Manage administrative processes to ensure appropriate billing and claim submissions and follow up.
• Resolve revenue cycle (billing and claims) errors as identified by the revenue cycle management (RCM) team.
• Implementing improvement opportunities as identified by Revenue Cycle Coordinator
• Manage Patient Care Coordinator(s) to ensure appropriate patient engagement, care coordination, and excellent customer services are being provided.
• Manage the daily workflow meeting through-put standards.
• The ability to manage and measure KPIs to meet operational goals.
• Manage the Nimbus at Home (NAH) services
• Take ownership of outcomes and success
• Manage enrollment and audit for opportunities
• Collaborate with the Patient Care Coordinator (PCC) or Third party partner
• Model a team centered care model
• Recruiting
• Staff Retention
• Workflow optimization
• Training and KSA
• Evaluations
• Coaching
• Bringing the care to the patient and eliminating waste

Qualifications:

• 3 years as a strong and energetic leader in an outpatient setting – required
• RN or RT – preferred
• Pulmonology, acute care, or internal medicine experience – required.
• Strong knowledge of patient flow, registration, scheduling and revenue cycle functions – required
• 3 years of EMR experience in both clinical and administrative modules (registration, schedule, template management) – required (eCW experience preferred)
• Principal Care Management (PCM)
• BLS-Healthcare
• Valid COVID-19 vaccination
• Genuine passion for patient care – required

Why Nimbus Health?

We are dedicated to fostering a fun and supportive environment for both our patients and staff. Join us as we redefine the standard of care in pulmonary medicine.

Benefits:

• Health Insurance-Subsidy
• 401(k)
• 9 Paid Holidays
• No weekends
• Uniforms (3 sets of scrubs)

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Sun City West, AZ 85375: Relocate before starting work (Required)

Work Location: In person