4 Technical Support Jobs in Dulles, VA
Nine Mind Solutions is Hiring a Technical Support Near Dulles, VA
Eligibility
- Must be a US Citizen
- Must have an active TS/SCI clearance.
- Must be able to obtain Client Suitability prior to starting employment
- Must have 4 years of related experience
- Must have the ability to lift at least 70 pounds repeatedly
- Must be able to travel within the United States, Territories & Possessions, as required
- Apply current technologies to the design, development, evaluation and integration of computer information systems and networks to maintain system security
- Travelling to support hardware deployments up to 40 percent of the time
- Coordinate with multiple key stakeholders to facilitate the deployment and installation of server hardware across the United States
- Collaborate with cross-functional teams to ensure seamless integration of servers into existing infrastructure
- Involved in a wide range of issues including secure architectures, network security, information security and privacy
- Responsible for ensuring the protection of client data against unauthorized disclosure, accidental or intentional loss of data, or unauthorized modification
- Providing status of work in progress, material availability, and potential delivery problems to ensure that personnel, equipment, materials and services are provided as needed
- Contribute to continuous improvement efforts by suggesting enhancements to deployment processes and methodologies
- Other duties as assigned and required.
- Experience and/or familiarity with one or more of the following: Red Hat Enterprise Linux, Microsoft Windows, KVM, SharePoint, Citrix, COTS Security Devices
- Experience installing, maintaining, and configuring operating systems, applications, and systems
- Experience and/or familiarity with the following network protection devices: Firewalls, intrusion detection and prevention systems (IDS/IPS), log analysis, malware analysis, network traffic flow and packet analysis
- Knowledge and understanding of operating systems, networks and services
- Manage changes to systems and assesses the security impact of those changes
- Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, firewalls, taps
- Ability to work independently on a multitude of assigned tasks
- Excellent interpersonal and communication skills (written and verbal)
- Strong team player
- Proficiency with MS Office Applications
- Must be able to work collaboratively across agencies and physical locations
- Advanced experience with Microsoft Windows Server 2016/2019.
- Experience developing and maintaining Technical Documentation and instructions.
- Must have the ability to multi-task in a dynamic environment with changing priorities.
- Ability to work well both independently and in a team environment as needed.
- Red Hat Certified System Administrator (RHCSA)
- CompTIA Certifications (A , Net , Sec )
- Information Technology Infrastructure Library (ITIL)
Job Summary
Contractor
$77k-96k (estimate)
06/02/2024
07/20/2024
The job skills required for Technical Support include Technical Support, Customer Service, Customer Support, Communication Skills, Installation, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support positions, which can be used as a reference in future career path planning. As a Technical Support, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support. You can explore the career advancement for a Technical Support below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support job description and responsibilities
A Technical Support provides technical service for computer hardware and software.
02/22/2022: Pine Bluff, AR
Technical support can use a variety of monitoring tools, both offensive and defense.
02/06/2022: Los Angeles, CA
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.
02/11/2022: Norfolk, VA
Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
03/14/2022: Omaha, NE
They help resolve hardware, software and other technical problems.
02/08/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support jobs
There’s no one size that fits all flow chart to describe how all companies should structure their technical support.
02/17/2022: Detroit, MI
Others have a robust and organized network ready to deploy for technical support.
01/31/2022: Pittsburgh, PA
Understand the customer’s grasp of technology.
03/31/2022: Denver, CO
Practice fixing common computer problems.
03/26/2022: Gainesville, FL
TAKE A RELEVANT TRAINING PROGRAM.
03/31/2022: Baton Rouge, LA
Step 3: View the best colleges and universities for Technical Support.
Similar Jobs
Popular Articles
