1 NineStar Connect - Field Engineer Job in Greenfield, IN
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NineStar Connect - Field Engineer
$88k-106k (estimate)
Full Time
3 Weeks Ago
NineStar Connect is Hiring a NineStar Connect - Field Engineer Near Greenfield, IN
Company DescriptionCareer Development:
Responsibilities:
Operations policy states all trades and crafts employees who are subject to “call-in” duty must reside (bonafide residence) within the perimeters of NineStar service territory. (15 miles radius from 2243 E Main St, Greenfield, IN 46140)
NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.
- We value employees that have a desire to learn and provide reimbursement funds for continuing education. We’re also committed to in-house training and ongoing development.
- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.
- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location.
Responsibilities:
- Network Infrastructure Management: Directly configure, install, maintain, and upgrade a variety of network equipment, including DSLAM, GPON, MetaSwitch, SONET, and TDM systems.
- Advanced Troubleshooting: Perform on-site escalated testing and troubleshooting to diagnose and resolve network issues efficiently.
- Customer Service Champion: Deliver exceptional Tier II Network support and Tier III telephone and email technical support to phone, broadband internet, and video customers.
- On-Site Collaboration: Assist Network Engineers with on-site projects, providing valuable technical support and expertise.
- Vendor Partnership: Collaborate directly with vendors and carriers to diagnose and resolve reported network problems, ensuring seamless communication and efficient solutions.
- Documentation Specialist: Assist with auditing and maintaining network and Central Office documentation, upholding accuracy and completeness.
- On-Call Availability: Provide out-of-hours on-call support for the voice and data networks, ensuring continuous network uptime.
- Associate's degree in a technical field or equivalent certifications (e.g., A , Network )
- 3-5 years of experience in network engineering, telecommunications, or a related field
- Demonstrated expertise in Linux Operating Systems and a deep understanding of TCP/IP networking protocols.
- In-depth knowledge of the telecommunications industry, including digital switching technology and Central Office equipment.
- Proven experience in installing, configuring, and troubleshooting network equipment.
- Excellent customer service and communication skills (written and oral) with the ability to build rapport and effectively explain technical concepts.
- Strong problem-solving and critical thinking skills, with a focus on identifying root causes and implementing effective solutions.
- Ability to multi-task effectively, prioritize tasks, and manage time efficiently in a fast-paced environment.
- A passion for continuous learning and staying current with emerging technologies.
Operations policy states all trades and crafts employees who are subject to “call-in” duty must reside (bonafide residence) within the perimeters of NineStar service territory. (15 miles radius from 2243 E Main St, Greenfield, IN 46140)
NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.
Job Summary
JOB TYPE
Full Time
SALARY
$88k-106k (estimate)
POST DATE
06/01/2024
EXPIRATION DATE
07/26/2024
WEBSITE
ninestarconnect.com
HEADQUARTERS
Greenfield, IN
SIZE
100 - 200
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