Ninth Brain () is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.
Our Mission:
To be a long-standing partner to our Healthcare and First Responder clients by providing quality software solutions that evolve with their industry bundled with a fun, devoted and knowledgeable support team.
Join Our Mission as a Sales Executive at Ninth Brain!
Are you ready to be the heartbeat of a dynamic, innovative company? Ninth Brain is seeking a passionate Sales Executive with EMS experience who is more than just a salesperson—they are the trusted advisor who will drive our business growth and client relationships into the future.
As a Sales Executive, you will:

• Forge Strong Connections with Executives at EMS Agencies, understanding their unique needs and how our solutions can meet them
• Spot New Business Opportunities to fuel our growth
• Deliver Excellence by providing exceptional online demonstrations and consistent follow-up, exceeding a prospect’s expectation
• Leverage Industry Expertise of the EMS industry to effectively communicate the value of our solutions
• Maintain Our Brand Identity by Upholding the friendly, relatable, and knowledgeable brand identity that Ninth Brain is known for

If you have the experience and passion for the EMS Industry, a knack for making connections, a dedication to follow-through, and excellent communication skills, we want you to help us continue growing Ninth Brain into the future. Join us and be a part of a company that values expertise, client satisfaction, and innovative solutions.
Primary Responsibilities: Prospect Handling

• Master tools like CRM and JIRA: Dive into prospect profiles, communications, and documents with precision and ease
• Dazzle with Demos: Captivate prospects through engaging online demonstrations of the NBS software
• Seal the Deal: Craft irresistible sales quotes, manage negotiations on Terms of Service and Business Associate Agreements, and create orders with management's thumbs-up
• Keep the Conversation Flowing: Maintain ongoing communication with prospects, answering questions and providing timely updates

Client Relationships

• Thrill Our Clients: Ensure our clients are not just satisfied but thrilled with our service
• Upsell with Impact: Wow existing NBS clients with online demonstrations of upsell features
• Keep It Current: Maintain up-to-date client information up to date in sales tools ensuring seamless correspondence

Business Relations

• Represent NBS with Style: Travel to 8-10 tradeshows a year, set up the booth, engage with clients and prospects, and soak in the excitement
• Build Strong Industry Ties: Develop robust relationships with EMS Industry leaders to leverage insights and opportunities
• Collaborate for Success: Work with vendors on projects, partnerships, and integrations

Research, Development, & Maintenance

• Strategize with Management: Help set sales KPIs, define target audiences, and generate leads for the pipeline
• Stay Competitive: Keep competitor profiles updated and stay ahead of the competition.
• Coordinate Tradeshows: Assist with tradeshow research, coordination, and decisions
• Keep Demos Fresh: Ensure the NBS demo and sandbox sites are always updated
• Refine Sales Processes: Continuously review and improve sales processes as needed

Assistance in Marketing Efforts

• Partner on Marketing Projects: Collaborate with vendors on special marketing initiatives
• Create Compelling Sales Material: Contribute to the creation of sales materials such as flyers, email templates, and messages

Overall, Success Predictors:

• Morning Motivation: You wake up energized, ready to drive sales success and connect clients with solutions that enhance their operations
• Sales Enthusiast: You thrive on the challenges and triumphs of sales, excited to turn opportunities into lasting client relationships
• EMS Industry Insider: Your experience in the EMS industry allows you to speak the language of our prospects, understanding their unique challenges and needs
• Client Whisperer: You excel at understanding client needs, priorities, and timelines, crafting tailored sales strategies that deliver results
• Executive Confidence: You're comfortable and clear in communicating with client executives, both in writing and verbally, at all organizational levels
• Dynamic & Driven: You're an outgoing, self-motivated, high-energy, detail-oriented individual who wants to be a key player on our growing team!

If this sounds like you, we want you on our team to help shape the future of Ninth Brain with your unique blend of passion, skill, and enthusiasm!
Required Qualifications:

• Medical education or experience in Emergency Medical Services or Nursing is a MUST
• Bachelor’s Degree preferred
• 2 years in sales or customer service-oriented positions is preferred
• Experience in consultative selling, B2B sales, and software demonstrations is a bonus
• Excellent problem-solving, networking, verbal, and presentation skills
• Proven ability to build and nurture Executive relationships
• Willingness to travel and work at conferences and tradeshows across the country (10 a year)
• Strong work ethic, self-motivation, and ability to multitask in a fast-paced environment
• Proficiency with PowerPoint, Excel, and other software tools
• Vibrant Personality Required - outgoing, positive, and passionate to energize and delight our future clients!

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ninth Brain, we encourage you to apply!
What You'll Get...

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) retirement plan with company matching
• Parental Leave
• Disability Insurance
• Group and Voluntary Life Insurance
• A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
• Monthly stipend to offset phone and internet services for working remotely
• Monday to Friday schedule except when traveling for tradeshows
• Work from the comfort of your home office
• Stay connected with the team via phone, Zoom chat, and scheduled meetings
• Fun in-person company quarterly outings

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