Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.
Position: Technical Project Coordinator
Job Industry:  Information Technology
Job Location:  Fully remote position available in the state of Michigan
Job Duration:  Full-Time position
Education Level:  Bachelor’s Degree or comparable experience
Relevant Work Experience:  2 years or greater
Role Summary:
Project Coordinators are responsible for bringing software projects to fruition while delighting clients, so they beg for more. In this job, you'll manage budgets of all sizes, excessive expectations, savvy developers, amazing architects, and an omnipresent clock loudly ticking away the days on your precious project plan – all with the patience of a preschool teacher and the brawn of a linebacker. You will focus on the scope while balancing quality, cost, and most importantly, the schedule. Besides spending a significant amount of time communicating, you will also produce project documentation and artifacts, support UX and development specialists, report on project status and metrics, assist in the implementation of products, and learn about software development best practices on the Ninth Brain platform. Because the position straddles the business and technical realms, you’ll be exposed to more case studies than MBA hopefuls.
Success Predictors

• You wake up in the morning thinking about how to make software teams work better with efficiency, quality & integrity.
• You understand the slings and arrows, as well as the glories, of professional coordination. And you still want to apply for this job.
• You can synthesize a client’s priorities, requirements, and timeline into an effective project plan for delivery.
• You put a high value in collaboration with all teams and believe transparency is crucial for a successful delivery.
• You have an uncanny knack for summarizing statuses, risks, dependencies, decisions, and schedules so clients and stakeholders stay informed and invested.
• You are skilled at delivering tough messages to stakeholders.
• You raise issues quickly instead of sweeping them under the carpet.
• You are not afraid to ask for help.
• You can navigate Jira with your eyes closed.
• You know how to lead, communicate with, inspire, motivate all key players, and keep everyone focused, and on task.
• You believe passionately that done is better than perfect.
• You are ready to hit the ground running & make project teams ask, “where you have been all my life?”
• You are not intimidated by client executives and are comfortable and clear in communicating, both written and verbal, at all levels of the organization.

What’s required...

• To be self-motivated, super effective remotely, adaptable to change with a positive attitude, a quick learner, and have the confidence to ask for help when needed.
• 2 years working remotely
• Degree in Computer Science, Business, Engineering, or related field using Agile methodologies, or related work experience
• Completed and can describe successful software development builds or implementations
• 2 years’ experience coordinating software development projects and/or software implementation projects
• 2 years’ experience as a Technical Project Coordinator
• Familiarity with SAAS, at a business user level
• Experience and success with Agile-like development teams.
• Experience and success leading truly Waterfall development teams. (Ugh, I know)
• Comfortable working with remote teams and coordinating with key stakeholders spread across multiple time zones.
• Familiar with agile process management tools such as Jira, Trello, etc.
• Possess technical aptitude and ability to understand, at a high-level, technical principles such as SSO and API integrations.
• Ability to juggle and successfully deliver multiple complex projects simultaneously with meticulous attention to detail.

Even better if you have ...

• Proficiency with Task Tracking software such as Jira
• Excellent organizational skills, time management skills, and attention to detail
• Ability to anticipate needs and be proactive.
• Very high attention to detail.
• Excellent writing, editing, and proofreading skills.
• Possess a sense of aesthetics to ensure materials and other communications look professional.
• Displays high degree of professionalism to maintain confidential information, deal with people tactfully, and help establish strong relationships and positive communication.
• Ability to move fast and provide instant turn-around of requests.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ninth Brain, we encourage you to apply!
What you’ll do…

• Deliver software projects by collaborating with vendors, clients, client service teams members, sales teams, technical architects, quality specialists, UX/UI Designers, and Developers.
• Prepare business requirements, project plans, resource plans, and project deliverables based on collaboration with individuals internally and externally throughout an agile software development process.
• Identify impacts to project timelines due to scope creep, escalate project issues with the team, and identify change order opportunities if needed.
• Document & communicate the project processes, decisions, risks, status, and everything else required to deliver and support a successful project.
• Ensure high quality deliverables and testing oversight when needed through the QA process.
• Groom the backlog and categorize sprints.
• Gather requirements from clients to be able to draft and execute SOWs with the Project Director for custom work requests.
• Assist in everything project related from backlog grooming, requirements gathering, documentation and quotes, delegating and coordinating tasks to designers, developers, testers, verify designs and requirements met, and moving the build along from beta to production.

What you'll get...

• Salary of $90,000 to $110,000 per year
• Medical, dental, and vision coverage
• 401(k) retirement plan with company matching
• Parental Leave
• Disability Insurance
• Group and Voluntary Life Insurance
• A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
• Monthly stipend to offset phone and internet services for working remotely
• Monday to Friday schedule
• Work from the comfort of your home office
• Stay connected with the team via phone, Zoom chat, and scheduled meetings
• Fun in-person company quarterly outings

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